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Student
jnewman1166
Posts: 1
Member Since: ‎01-14-2014
Message 1 of 2 (742 Views)

scanning with HP envy 4502

I got a wireless HP Envy 4502 for Christmas and I cannot get it to scan to my computer, either wirelessly or with usb cable.  This is one of the main reasons I bought a wireless printer so that I can do this funcition.  I have HP Envy dv7 laptop with windows8 operating system.  I am able to print wireless though.  I looked at other similar messages but they both had mac computers so they were not helpful.

Teacher
Chin999
Posts: 91
Member Since: ‎04-18-2012
Message 2 of 2 (726 Views)

Re: scanning with HP envy 4502

Hi,

Please try to below mentioned steps in the document and see if it helps you out.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03843362&tmp_task=solveCategory&cc=us&dlc=en&ju...

I work for HP.
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