01-14-2014 04:45 PM
I got a wireless HP Envy 4502 for Christmas and I cannot get it to scan to my computer, either wirelessly or with usb cable. This is one of the main reasons I bought a wireless printer so that I can do this funcition. I have HP Envy dv7 laptop with windows8 operating system. I am able to print wireless though. I looked at other similar messages but they both had mac computers so they were not helpful.
01-15-2014 09:40 AM
Please try to below mentioned steps in the document and see if it helps you out.