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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
pavilion g6 1201tx model
Microsoft Windows 7 (64-bit)

Hi, i'm kumaran. I bought a new HP Scanjet 200 model scanner and install the software given with the package with Arcsoft and Readiris pro 12. When iclicked on hp scan icon on the desktop, it shows "windows is searching for hpqkygrp.exe. To locate the file yourself click brows"

 

and after searching automatically for some time windows shows message as

 

"The item 'hpqkygrp.exe' that his shortcut refers to has been changed or moved, so this shortcut will no longer work properly

 

Nearest match based on the size, data and type: c:\program data\ooracle\java\javapath\java.exe

 

Do you want to fix this hortcut to point to this target or do you just want to delete it"

 

 

When clicked on 'fix it' windows shows 'the specified path doesn't exist'

 

when clicked on 'delete it' the short cut (hp scan 200) in the desktop gets deleted

 

 

This is  the problem i face regarding the scanning software after installating the given packages. so do provide solution to fix the problem

 

thankyou

kumaran

 

 

1 REPLY 1
HP Recommended

Hi @kumaran15,

 

Welcome to the HP Forums!

 

I understand that you cannot find hpqkygrp.exe for your HP Scanjet 200 on Windows 7. I am happy to help! 

 

Please see this post, Re: "Unable to locate component" hpqkygrp.exe on hp pavilion slimline s3700y with Windows, by @old_geekster. 

 

Hope this resolves your issue! :generic:

 

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RnRMusicMan
I work on behalf of HP

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