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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Sprout

So nothing works? I got the solution!

 

We are going to reset our computer.

 

To reset your computer follow these steps carefully.
 
1. Restart+Shift
2. Troubleshoot
3. Reset this pc
4. Continue with instructions
 
Why would you want to reset your computer for?
You can reset it if you have problems with your computer and you cant fix it.
 
Are you going to lose information?
If you wish to delete everything on your computer you can but you can also select keep my documents.
 
What if your computer doesn't fix?
You can reply down below asking your questions or click here to go to the support page and press Contact Support top right.

If my post helped, click the White thumbs up symbol to say thanks.
Please mark Accept As Solution if my post solved your problem.
I'm a volunteer.
I help persons in my spare time. :OpenSmile:
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