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Coolsense problem (1816 Views)
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Didaka_ Top Student
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Didaka_
Posts: 5
Registered: ‎09-14-2011
Message 1 of 7 (1,816 Views)
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Coolsense problem

‎12-18-2011 07:32 AM

I have not been able to  start my coolsense program for two days now. It does not show any errors but it just doesn,t start. What can I do to make my coolsense settings.... ???

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Didaka_ Top Student
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Didaka_
Posts: 5
Registered: ‎09-14-2011
Message 2 of 7 (1,792 Views)
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Re: Coolsense problem

‎12-20-2011 05:52 AM

Can someone please tell me how to reinstall this program or what should i download to make it work ...

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Didaka_ Top Student
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Didaka_
Posts: 5
Registered: ‎09-14-2011
Message 3 of 7 (1,761 Views)
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Re: Coolsense problem

[ Edited ]

‎12-24-2011 07:39 AM - edited ‎12-24-2011 07:39 AM

OK I don't know why are you ignoring my problem, but PLEASE tell me in which pack can I find HP thermal assistant / HP coolsense ...:smileysad:

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Dean Dean
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Daniel_Potyrala
Posts: 10,720
Registered: ‎01-31-2009
Message 4 of 7 (1,746 Views)
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Re: Coolsense problem

‎12-26-2011 06:07 AM

Hi,
Please write your notebook product number (p/n) and country of purchase.

Resource:
How to Locate the Notebook product number (p/n)

 

Ps.

We do not ignore you. We are supporting this forum as volunteers. As you know this is holiday season which in a natural way reduces our activity.

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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Didaka_ Top Student
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Didaka_
Posts: 5
Registered: ‎09-14-2011
Message 5 of 7 (1,744 Views)
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Re: Coolsense problem

[ Edited ]

‎12-26-2011 10:42 AM - edited ‎12-26-2011 10:44 AM

Sorry for my attitude. Notebook 's model is dv6-6007tx and its product number is LQ395PA#AB5.It is bought from Hong Kong, I think. I can see Coolsense like an icon in the Troubleshoot/Power, Thermal and Mechanical section but it does not start.

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Dean Dean
Dean
Daniel_Potyrala
Posts: 10,720
Registered: ‎01-31-2009
Message 6 of 7 (1,738 Views)
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Re: Coolsense problem

‎12-27-2011 02:31 AM

Hi,

Check the link below, because it will give you many important informations about CoolSense:

About CoolSense Technology

 

You may need to reinstall (uninstall and install again) HP Support Assistant. Latest version you may download from here.

 

Resources:
Uninstalling Software in Windows 7

Uninstall or change a program in Windows 7

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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rwine1948 Student
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rwine1948
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Registered: ‎01-26-2013
Message 7 of 7 (520 Views)
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Re: Coolsense problem

‎01-26-2013 09:20 AM

How do I reinstall the hp coolsense back on my computer. tried to download without any success.

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