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11-26-2009 10:34 AM - last edited on 11-26-2009 11:35 AM by WendyM
11-26-2009 12:56 PM
I have the same exact problem as RhinoGuy. LEDs of cap and num locks kept flashing after i woke up the tx2500z under the hibernation. and it runs out of warranty. 1 year and 2 months. Can't believe it !
the online tech useless, told me it is CMOS battery failure which is not customer replaceable component and asked me to send it back to hp for $298 plus tax repaird.
Ridiculous HP ! reallydisappointed a valueable customer.
I also found the same link that ebay has someone can fix motherboard problems of HP tx series, which costs only $165. Not sure whether it works?
11-26-2009 01:27 PM - edited 11-26-2009 02:25 PM
Sadly that isn't an option for my girlfriend as we're in the UK, i'm going to have to try the hotbag trick (maybe, don't like the sound of it tbh) or dissasemble the unit and try and do it directly when I next see her, fortunately I've repaired a lot of laptops in my time but it's still a lot of time and hassle :/
Any tips for anyone that's opened the machine to repair it rather than hot bagging it ? Any suggestions for a low profile hear pipe or sometihng that could be added to help prevent this happening again?
11-28-2009 07:00 AM
Im sure they would do it, shipping would probably make it cost prohibative though.
I see some mother boards on ebay maybe you could buy one of those and put it in yourself????
11-28-2009 02:56 PM
This is in reference to the person who has all her picts on her TX2000.
Have had the blank screen problem for 2 days and did several trouble shooting methods.
So we went to Frye's electronics and bought a $20 case to put the hard drive in. We removed the harddrive from the TX200 and put it in the usb case and hooked it up to another computer. Works just like a usb portable harddrive. So at least I got my files out.
11-29-2009 12:09 PM
Thanks for your solution - it worked for me !!! I Simply pressed really hard on "enter" and "\" and couple of surrounding keys .. and screen went back on!!!
You saved some of my quite important data.
11-29-2009 07:24 PM
12-02-2009 07:05 AM
Same problem here with my tx2050ea after 18 months. Actually:
1.wireless card ceased to work and doesn't detect wireless networks. For that I just purchased a £13 Edimax wireless usb adapter from Amazon that works great
2. laptop powers up, lights come on (mute buton in orange color), fan is working and that's all.
It would only be RESPONSIBLE from HP join this converstation and :
- simply explain what is the cause of the problem
- explain why this happens to many of its laptop products
- state what components need to be replaced and what is the total cost
These problems create unhappy costumers who I'm sure like to share their experience with their network ( "Hey, I'm thinking of buying a new pc, cool HP ..." , - "Oh, don't do this mistake my friend . . . ") .
12-02-2009 11:23 AM
Same here too - tx2050ea died last week, 20 months after purchase
A couple of months ago the wi-fi radio just disappeared one day. Cheap USB replacement fixed that.
Last month, the external display I had attached kept periodically losing all red parts of the signal - irritating, but bearable. No problems when using a different PC, so I guessed it was something to do with the graphics, but got no further than that.
Then last week it just stopped. Most of the time trying to switch it on results in the LEDs and fan coming on for about a second, then everything just clicking off. Occasionally, LEDs and fan will stay on, but no sign of a BIOS boot-up in progress.
So far, HP's email customer support have just had me going through the standard troubleshooting steps (which I'd already tried anyway, but they add the classic: "If you feel one or more steps from the following is performed already, I recommend and request you to try performing them for one last time." I did. The results were the same.)
There appears to be a disconnect between a user base that is well aware of the problem and its cause, and HP, who appear either not to recognise it or are unwilling to deal with it.
12-02-2009 01:36 PM
Did you try the quick hair dryer trick ?
I hope this whole thing blows up in HP's face, I know I've done my part by not spending a single cent with them. Since they bent me over I've bought a
Dell Studio laptop/desktop replacement all juiced up, a MacBook for my daughter, an Espon printer, etc...and my wife now has a tx1000 notebook with
an external wifi....and for the present time everything else works. I was going to call the local NBC channel/on your side and have them film me blowing a
whole in it, but I paid $2k plus for it so I didn't..