This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Familiar Story - tx2000 - lights and fan on, but black screen at boot up (22808 Views)
Reply
Honor Student
PrincessPixie81
Posts: 4
Registered: ‎11-26-2011
Message 171 of 172 (932 Views)

Re: Familiar Story - tx2000 - lights and fan on, but black screen at boot up

Same problem with my laptop and HP tech told me that they had never heard of there being a problem.  Of course they had an idea of how to fix it for $400.  Why isn't there a class action lawsuit against HP for these overheating pieces of junk as the problem is not just the video chip if it happens to several different kinds?

Please use plain text.
Student
Shelb
Posts: 1
Registered: ‎03-22-2012
Message 172 of 172 (730 Views)

Re: Familiar Story - tx2000 - lights and fan on, but black screen at boot up

I think its just sad that everyone is having these issues and they have hundreds of comments about the "black screen of death" yet obviously HP doesnt care about their customers and the crappy products they are selling. I guess I got lucky that mine lasted about 3 1/2 years before it died. I was thinking about buying a "cheapie" HP to replace my HP paperweight but I think Im going to get a MAC and stick it to them where it hurts, their bank account. They need to remember that few people will relate a positive experience but if people have a bad one, they will share it with EVERYONE. HP is not doing themselves any favors by ignoring their customers and not trying to fix the issues with their products.

Please use plain text.