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Re: Fingerprint Reader for HP Touchsmart TX2 (966 Views)
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Honor Student
ericlee83
Posts: 6
Registered: ‎10-29-2010
Message 11 of 14 (994 Views)

Re: Fingerprint Reader for HP Touchsmart TX2

the first one installed, but im still getting the fatal error message when i try to install the second. fingerprint reader is still not being detected. i tried all the steps listed above

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Dean
Daniel_Potyrala
Posts: 10,720
Registered: ‎01-31-2009
Message 12 of 14 (992 Views)

Re: Fingerprint Reader for HP Touchsmart TX2

[ Edited ]

ericlee83 wrote:

the first one installed, but im still getting the fatal error message when i try to install the second.


I haven't got any tablet model so I can't test it, but It looks then this is problem with driver not system.


ericlee83 wrote:

fingerprint reader is still not being detected. i tried all the steps listed above


Uninstall again fingerprint sensor driver and software. Download and install:

AMD USB Filter Driver here

and restart your system.

 

Test again all fingerprint sensor drivers which were proposed to you in this topic.

 

Note:

Remember to always uninstall old driver and software before you will try other.

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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Dean
Daniel_Potyrala
Posts: 10,720
Registered: ‎01-31-2009
Message 13 of 14 (966 Views)

Re: Fingerprint Reader for HP Touchsmart TX2

Are your problems solved? If you used a different solution then please share with others correct answer.

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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Student
Reggiegonz
Posts: 1
Registered: ‎05-01-2012
Message 14 of 14 (648 Views)

Re: Fingerprint Reader for HP Touchsmart TX2

I have the touchsmart tx2 1275 dx and i also upgraded to windows7 and I cannot make my finger reader work. I have tried installing the older version, the newer version, I did the hard reboot and 3 hours later I have not had a succesful acomplishment. right now I have digitalpersona removed in hopes that the instructions i recieve from a God sent angel who can help me get to the bottom of my obsession with getting this situation resolved lol :smileywink:. Thanks.

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