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Re: How do you turn the touchpad off (15342 Views)
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Student
felix-freiberge
Posts: 4
Registered: ‎06-12-2010
Message 11 of 55 (15,361 Views)

Re: How do you turn the touchpad off

Hi,

 

it says: "Synaptics Zeigegerät - v. 15.0.13 18Mar10".

("Zeigegerät" = German for "pointing device")

 

Thank you for your reply!

 

Greetings,

Felix Freiberger

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Dean
Daniel_Potyrala
Posts: 10,724
Registered: ‎01-31-2009
Message 12 of 55 (15,349 Views)

Re: How do you turn the touchpad off

[ Edited ]

Hi again,

Uninstall Your current driver for touchpad.

 

Resource:
Uninstalling Software in Windows 7

Uninstall or change a program in Windows 7

 

Download and install:

 

Synaptics touchpad here (ver 15.0.13.3 for 32/64 bit Win 7)

 

If this will not help do the same prcedure and try this one:

 

Synaptics touchpad here (ver 15.0.17.0 for 32/64 bit Win 7)

 

Please report back about the results.

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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Student
felix-freiberge
Posts: 4
Registered: ‎06-12-2010
Message 13 of 55 (15,342 Views)

Re: How do you turn the touchpad off

Hi,

 

both drivers did not change the behaviour: I still can deactivate the touchpad, but it reactivates itself after a few seconds.

 

Still, I believe that a HP process is the culprit, as the touchpad is properly disabled when the Tablet PC is closed - and the touchpad driver shouldn't even notice that.

 

 

Thank you for your help,

Felix Freiberger

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Dean
Daniel_Potyrala
Posts: 10,724
Registered: ‎01-31-2009
Message 14 of 55 (15,313 Views)

Re: How do you turn the touchpad off

[ Edited ]

@felix-freiberge

 

Hi again,

Post Your p/n which is under Your computer and looks like this.

Check which Bios version are You using now and post this information too.

 

Please download and install:

Intel Chipset here (ver 9.1.1.1025 for 32/64 bit Win7)

 

Note:

After installation restart Your system.

 

Try this both previous drivers for touchpad with the same procedure.

 

When this will not help try older version:

Synaptics touchpad here (ver 14.0.9.5 for 32/64 bit Win7)

 

Please report about the results.

 

PS.

Sorry for so late reply.

 I'm pretty busy in last days.

I will try to reply next time much faster.

 

** Say thanks by clicking the "Kudos! Star" which is on the left. **

 

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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Student
felix-freiberge
Posts: 4
Registered: ‎06-12-2010
Message 15 of 55 (15,295 Views)

Re: How do you turn the touchpad off

Hi,

 

my P/N is VY576EA#ABD (it's a tm2-1090eg). My BIOS is F.06 (03/19/2010, manually updated to that one).

 

The Intel Chipset driver said that it had successfully installed, but as the process took less than half a second, I am quite sure it did nothing.

 

Thank you for your help,

Felix Freiberger

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Student
hpuser33333
Posts: 1
Registered: ‎07-04-2010
Message 16 of 55 (15,195 Views)

Re: How do you turn the touchpad off

I had the same problem after my driver was updated. I fixed it by rolling back the driver using Device Manager (from 15.0.17.4 if I remember correctly) to 14.0.14.0.  I have the touchsmart tm2.

 

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Honor Student
kivss
Posts: 3
Registered: ‎02-20-2011
Message 17 of 55 (14,488 Views)

Re: How do you turn the touchpad off

I am having the same problem.  Soft ware listed in mouse properties>device settings is

Synaptics Pointing Device - v15.0.17.4 27May10.

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Student
Vistafied
Posts: 1
Registered: ‎04-02-2011
Message 18 of 55 (14,134 Views)

Re: How do you turn the touchpad off

I had an HP TouchSmart tm2-1070us and the TouchPad would turn off and on by double-tapping the TouchPad off indicator like it was suppose to. I then updated the TouchPad driver as recommended by the HP Support Assistant program. With the TouchPad turned on, I would quickly double-tap the TouchPad off indicator and the TouchPad zone would turn off for a second but then immediately become active again without double-tapping the TouchPad indicator. So the problem probably has to do with the update rather than the computer itself. I recently upgraded to an HP TouchSmart tm2-2150us and the TouchPad is working as expected. But the HP Support Assistant recommended that I install the Synaptics TouchPad Driver update. I currently have Synaptics driver version 15.0.17.4 with driver date 5/27/2010. I am sure that the update is nice to have but I do not want to create the same problem with the TouchPad off indicator. The factory installed TouchPad is working fine and I have decided not to install the update. I recommend that people NOT install the update until Hewlett-Packard (HP) fixes this problem. I don't think that HP has addressed this issue yet but hopefully they will in the future. HP, if you are listening, please fix this issue with your update. Thank you.

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Student
droylsden_kid
Posts: 1
Registered: ‎06-14-2011
Message 19 of 55 (13,638 Views)

Re: How do you turn the touchpad off

This is the way I got over the problem on my pavilion dv7 to disable the touch pad on Windows 7


  1. go to Control Panel 
  2. Select Hardware and Sound
  3. Under Devices and Printers click MOUSE
  4. A MOUSE PROPERTIES window will appear 
  5. click the "Device Settings" tab 
  6. Below the Devices window is a checkbox labelled "Disable internal pointing device when external USB pointing device is attached" 
  7. Check this box, then Apply & OK  
  8. This could solve your problem



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Top Student
MsPatt
Posts: 9
Registered: ‎07-13-2011
Message 20 of 55 (13,293 Views)

Re: How do you turn the touchpad off

[ Edited ]

nascar4u wrote:

you could try opening MSCONFIG and going to the STARTUP tab at the top, then uncheck the synaptics pointing device and that should keep the thing from loading.



Thanks so much for the MSCONFIG tip.  I have a G72 notebook running Windows 7 and don't have the features people described in other posts.  I ended up uninstalling (scary but effective).

 

MSCONFIG

  TOOLS

    COMPUTER MANAGEMENT

      LAUNCH

        DEVICE MANAGER

          MICE & OTHER POINTING DEVICES

            Right-click ON PS/2 COMPATIBLE MOUSE

               UNINSTALL

 

Looking forward to typing without my cursor flying off into the air.  Thanks again.

 

 

Later that night...

 

OMG It doesn't stick!  Stayed off after reboot but came back after shutdown!

 

 

Still later that night...

 

Well it seems my driver must have updated when I restarted my computer because now I see the disable option:

 

START

  CONTROL PANEL

    DEVICE MANAGER

      MICE AND OTHER POINTING DEVICES

        Right-click on PS/2 COMPATIBLE MOUSE

          DISABLE

 

Yay!!!!

 

Please click KUDOS button if this helps you out. - thanks

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