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02-06-2011 03:29 AM
the touchpad does not work and same with the touchscreen part of the computer. i have to plug in an external mouse for it to work. i uninstalled and installed the driver and it still doesn't work. i even rebooted the computer back to factory settings and still nothing. everything works except the touchpad and touchscreen. any suggestions?
02-06-2011 04:36 AM - edited 02-06-2011 05:05 AM
When you go to Device manager do you see them as input devices?
Try forcing a "scan for hardware changes" in the device manager. Right click any device and select scan for hardware changes.
Did this happen after a BIOS update?
Have you gone into BIOS to see if they are enabled?
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