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TM2T touchpad and touchscreen not working (961 Views)
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ahloung
Posts: 1
Registered: ‎02-06-2011
Message 1 of 2 (961 Views)

TM2T touchpad and touchscreen not working

the touchpad does not work and same with the touchscreen part of the computer. i have to plug in an external mouse for it to work. i uninstalled and installed the driver and it still doesn't work. i even rebooted the computer back to factory settings and still nothing. everything works except the touchpad and touchscreen. any suggestions?

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erico
Posts: 18,778
Registered: ‎01-07-2009
Message 2 of 2 (951 Views)

Re: TM2T touchpad and touchscreen not working

[ Edited ]

When you go to Device manager do you see them as input devices?

Try forcing a "scan for hardware changes" in the device manager. Right click any device and select scan for hardware changes.

 

Did this happen after a BIOS update?

Have you gone into BIOS to see if they are enabled?

 

Best regards,
erico



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