- HP Support Forum Home
- >
- Archived Topics
- >
- TX/TM Series
- >
- Re: TX 1000 series (TX1410US) WILL NOT BOOT
HP Support Forums
Join in the conversation.
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
Re: TX 1000 series (TX1410US) WILL NOT BOOT
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
09-29-2009 02:24 PM
I am having the same problem and was able to get mine started. I was shocked but it worked.
1. I turned on the laptop. As usual I had the black screen, lights on and nothing else, no bios boot, nothing.
2. I placed the laptop still running in a backpack for about 30min
3. Removed it from the bag and held the power key for about 5 seconds to turn it off.
4. Tried turning it on and it started.
I found this process on one of the many many many sites posting this same problem. For some reason when the system gets hot enough it will start up.
When will HP fix this problem. COME ON HP!!! AREN'T YOU LISTENING.
Re: TX 1000 series (TX1410US) WILL NOT BOOT
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
09-30-2009 09:11 PM
Re: TX 1000 series (TX1410US) WILL NOT BOOT
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
10-02-2009 02:42 PM
Re: TX 1000 series (TX1410US) WILL NOT BOOT
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
10-04-2009 09:35 PM
Re: TX 1000 series (TX1410US) WILL NOT BOOT
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
10-08-2009 06:46 AM
Just for the record - my tx1000 had a wifi problem when it was about 1 yr old. HP fixed it under warranty, but then their 'fix' eventually crashed everything, which I then had to fight to get fixed out of warranty.
Now the computer is about 2 years old and is having this black-screen booting problem.
Re: TX 1000 series (TX1410US) WILL NOT BOOT
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
10-08-2009 01:06 PM
In response to your post as well as most others. One of the main reasons that HP has managed to escape any liability is the fact that almost every owner post/reports that they have issues with their wifi. You can replace your wifi all you want but it is not the problem. Everyone needs to realize that and stop posting and reporting wifi issues. Its a big distraction/out for the real issue.
THE GPU HAS A MAJOR MANUFACTURING DEFECT. THERE IS NO CURE AS REPLACING THE MOTHERBOARD WILL ONLY LEAD TO THE SAME ISSUE AS ALL THE MOTHERBOARDS HAVE THE SAME GPU. YOU CAN'T CHANGE THE GPU DUE TO THE WAY IT WAS MANUFACTURED. ALL THE MOTHERBOARDS THAT WERE MADE FOR THIS LINE OF COMPUTERES WERE MADE YEARS AGO AND THAT LINE WAS SHUT DOWN BEFORE THE COMPUTERS WERE MANUFACTURED. SO ALL THE REPLACMENT MOTHERBOADS WILL HAVE THE SAME GPU AND SAME ISSUE.
I have already purchased a replacment motherboard and have the same issue. The only way to preserve your computer is by running it at a power saving mode to reduce the CPU and GPU loading which will reduce the heat build up.
Sorry to burst anyones bubble but the only thing HP could do is replace our computers with new computers of a different model (with a different GPU) which will never happen. If it did who's to say we wouldn't end up with another great (ha ha ha) lemon product from ??.
Re: TX 1000 series (TX1410US) WILL NOT BOOT
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
10-09-2009 10:13 AM
I have the same problem, I think we should not buy anymore this HP products.
I pledge already to myself not to buy anymore HP product as alwys there are many problem I encounter.
Re: TX 1000 series (TX1410US) WILL NOT BOOT
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
10-12-2009 08:40 AM
I don't know if the TX1000 problem is the same problem many people are dealing with on the TX2000, but the symptoms sound the same. On my end I've solved the problem without any hardware fixes. It surprisingly might be related to video drivers and their involvement with power management hibernation/sleep. See my reply to this post for more information http://h30434.www3.hp.com/psg/board/message?board.
Re: TX 1000 series (TX1410US) WILL NOT BOOT
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
10-15-2009 12:04 AM
Re: TX 1000 series (TX1410US) WILL NOT BOOT
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
10-15-2009 01:03 AM
If sometimes it starts smoothly, but sometimes it won't restart with just lights this is a good description of the problem I was seeing.
Try only doing a full shut down. Do not use standby or hibernate. Then see if you continue to see the problem. If you don't, as I did, the problem is the video driver.
My computer has been working for weeks now. To test I reinstalled the latest video driver available on windows update. First time I tried shutting down with hibernate I had trouble restarting it. Rolling back the driver once again seems to have fixed the problem.
I'm positive the latest driver recommended by windows update causes major issues with hibernate and stand by. I'm also sure that many people install windows updates to keep up to date... which would cause mass problems at all roughly the same time.. which is what we're seeing, for the most part, on these boards.
It's the few people with heat issues and defective hardware that are making this situation difficult to problem solve. People seem to be talking as if magically using your computer for about a year will cause machines simultaneously around the world to shut down.. magic dust or HP warranty conspiracy...
Although I am a bit surprised that no HP representative has made any useful comment here or on the support pages for this model.
