This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: TX2000 Windows 7 support (642 Views)
Reply
Intern
wand
Posts: 26
Registered: ‎11-09-2009
Message 1 of 3 (778 Views)

TX2000 Windows 7 support

[ Edited ]

I am so angry at HP for not supporting the tx2000 series computers on Windows 7 that I will probably not ever buy or recommend another HP product.  I have a tx2120us that I love, but HP only supports Windows Vista and not Windows 7.  I cannot use the latest nVidia drivers for instance.  I continually have problems because of HP's lack of support.  I even wrote to the chairman's office to complain and received a call back all right, but the person from their "executive" team turned me over to someone else.  Neither one of them understood their products or really made any effort to go beyond their scripts.

 

Windows 7 came out before my warranty was up, but HP has refused to support it, although the computer should be perfectly capable of running Windows 7 if HP had upgraded their bios to support it.

 

Has anyone been able to bypass the HP roadblocks to upgrading to Windows 7?  I doubt that anyone at HP is even reading these comments, let alone cares.  I suspect that anyone who cares about customers left HP some time ago or were laid off.

HP Pavilion tx2120us running Win7 Ultimate
System Admin and Analyst
Please use plain text.
Honor Student
zxamorx
Posts: 4
Registered: ‎02-07-2010
Message 2 of 3 (651 Views)

Re: TX2000 Windows 7 support

just came accross this topic.... I'm having the same problem and couldn't find any solution, could you manage to successfully upgrade your tx2120us to Windows 7 with all components functioning flawlessly in the meantine?
Please use plain text.
Student
its_this_guy
Posts: 4
Registered: ‎02-13-2012
Message 3 of 3 (642 Views)

Re: TX2000 Windows 7 support

[ Edited ]

I've upgraded my tx2500 to windows 7, purging all HP software first and migrating the C: drive over to a new SSD hard drive, leaving the recovery partition behind.  The Windows 7 upgrade went off flawlessly, but that's not to say that they computer itself hasn't had its share of problems.  However those problems occur prior to boot, so I feel confident that Windows 7 and drivers are not an issue there.

Please use plain text.