Wrong Product name & serial number in BIOS

[xVanyr]

As long as it keeps running I don't mind waiting around for a solution as this is my main computer.

[vishalgautam]

after installing vista in my hp laptop..

message "serial number is missing " comp up immediately ..i haven't change any hardware.

plz tell me how can i make this correct.is there any software solution to this problem..as in near service center they know nothing..i will be grateful if you can tell me any feasible solution.....

[suzanne6438]

hp tech support put in wrong serial number, for hp photo smart all in one printer model j6480.now i cannot connect to my hp pavillon computer. the correct serial number is {Removed for privacy}. TECH SUPPORT PUT IN OLD PRINTER SERIAL NUMBER .

[Mooncusser]

Very strange.  I also have same problem,  but my computer name and number happens to be the laptop That I own.   WEIRD.

[tanvir_dc]

I have a Compaq Presario CQ61 notebook PC. I don't know what on the earth all on a sudden it starts appearing "Serial Number not found" at startup screen. Moreover after logging into my user account a dialogue box appears saying I don't have any genuine operating system. I checked my BIOS infos & got the fields containing serial number, model name & product number are totally empty. I have a genuine operating system of Win 7 provided by HP. It has become very irritating to cope up with these problems. Please give me a solution. I will provide my product number, serial number & other infos if require. Sorry for my poor English. 

[adnan3amk]

my laptop HP. After the installation of HP support Assitant, the software automstically downloaded something from HP server and installed it on

my computer. After restarted, on the first screen, one more thing is added, "Serial Num not found " is just under "Press ESC for setup". Also Product

name,serial number are totally wrong in BIOS. . I really don't know what's wrong on earth. Who can help

me?????

[sti330greece]

I had the same problem and my dv6 1299 repaired in HP!But still sometimes my laptop doesn't recognizes the BIOS, screen flashes with a noise and shutts down!So for me the best solution is not to buy an HP product again!

[seamansilk]

I have exactly the same problem and CQ61 laptop computer. HP BIOS editor is needed to change serial # etc which appears to be impossible to get. I used WAT remover fix.exe that didn't correct the problem but I believe will prevent future MS problems. Also used RemoveWatermarkX64.exe to remove watermark successfully.

keep getting microsoft security essentials pop up

anyone know where to get an HP bios editor

[FishyHP]

I think HP is very suspicious company.

4 Months ago, I sent my computer in for repairs, and now i'm having the same problems.

Now when I tried to send it in again for the same problems I had last time, they told me my warranty was out of date.  Which is weird because my warranty is good until 12/4/12. When investigating the matter, I was able to  see that my serial number was somehow altered. The serial number that I had on my computer before I sent it in, is different than the serial number I have now, after the computer was sent back to me from HP.

I will never purchase from this company again, and I will let my company, clients & friends know about this.

Be Aware everyone