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12-29-2009 05:02 AM
I decided last night to get windows 7 and am now regretting it so much! I have managed to find a driver to allow my pen-mouse to work with the screen but can no longer use my finger. This is extremely frustrating when using internet browser - it was like second nature to touch hyperlinks.
Has anyone found a solution (seeing as HP don't want to) like a driver or i may have to revert back to the dreaded vista...
Thanks in advance
12-29-2009 04:07 PM
I feel you pain. Did you use the MS windows upgrade advisor? It was pretty good at identifying problem drivers and software. Did you upgrade from 32bit to 32bit or 64bit to 64bit? If you went from 32 to 64, I don't think that will work.
Did you do a clean install or upgrade on top of Vista? I would expect a clean install to work correctly, but then you have to reinstall all your software - definately a hassle.
I suggest using HP Advisor to get all the drivers it finds first. Run is as adminstrator. It evidently isn't goof proof, so you may have to uninstall old drivers and software and then run the different installers manually.
Enter your product number in the support page for drivers and then select your OS version (make sure you have the correct number of bits). You will get a list of drivers and software for your particular product. Download them all, perhaps putting drivers and software in different folders so you know which are which. You can also add a short description to the file name that will start with sp4..... It is tedious and you will need to do a lot of rebooting. Remember to run each one as administrator. I actually kept a list with the file name, url, version number release date, status (pending, installed, uninstalled) and notes on what happened after each reboot. And it has been very helpful in figuring out what is at the root of my issues. Your results may vary.
Programs that seem to have negative impact on touch and pen input in my experience are (in my order, worst impact first)
quick launch keys - you can run without it. It makes my touch function so slowly that it might as not function at all - like 30 seconds to recognize a touch. It also makes my tx2 boot and run veeerrrryyyyy sssssllllooooooooow. Lots of disk activity.
ntrig/duosense - this is the driver behind the touch digitizer as I understand it.
HP Mediasmart smartmenus
HP mediasmart MVP
I have not identified a problem, however the touchpad driver is another possibility.
All of these have win7 updates and many more as well. In fact, it looks like all the mediasmart stuff is updated.
After installing drivers and software, make sure they are actually there either in control panel/programs and features or by searching on the start menu. I have had to install a couple of things like MVP and HP advisor multiple times.
I think HP may be on vacation between Christmas and New Years?