• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

8610 prints enelopes total black from Mac Contacts.  Sometimes corrects itself, sometimes not.

1 REPLY 1
HP Recommended

Greetings, 

I ran through many forum inputs on this issue that you are facing, and the one that worked seems to be from this forum list, i.e. to reinstall the printer.

Can you give this troubleshooting a try if you have not done so already?

 

http://h30434.www3.hp.com/t5/Inkjet-Printing/Envelopes-printing-in-all-black/td-p/4909118 

I am an HP employee and am speaking for myself, not for HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.