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Re: Blue Ray Drive (88 Views)
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SplicerJoe Student
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SplicerJoe
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Registered: ‎01-02-2010
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Blue Ray Drive

‎03-31-2012 02:33 PM

My TouchSmart has a Blue Ray player/recorder and I can not play a HD  Blue Ray movie disk.

WHY??

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GeorgeFN
Posts: 507
Registered: ‎02-10-2011
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Re: Blue Ray Drive

‎04-04-2012 12:47 PM

Welcome to the HP forum. There should be some help in the documents I've linked below.

 

HP has a few troubleshooting documents for the Blu-ray players:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01897830&cc=us&dlc=en&lc=en

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00845844&cc=us&dlc=en&lc=en

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00811736&cc=us&dlc=en&lc=en

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00819293&cc=us&dlc=en&lc=en

 

I hope you'll find something useful in these documents.

 

GeorgeFN

 

GeorgeFN
I work on behalf of HP.
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