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HP Simple Pass will not open (476 Views)
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Student
Jack_Samuels
Posts: 2
Registered: ‎11-08-2011
Message 1 of 3 (476 Views)

HP Simple Pass will not open

I recently changed one of my passwords so I would like to configure that on HP Simple Pass. However the program refuses to open. I have tried to 'repair' it in the add/change programs menu, which did not work. What shoud I do?

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Master's Graduate
GeorgeFN
Posts: 507
Registered: ‎02-10-2011
Message 2 of 3 (459 Views)

Re: HP Simple Pass will not open

I'm not sure exactly what the symptoms are with your simple pass, but here is some information and a fix from a previous post on the forum.

Hope it helps:

 

 Could log on to Windows but nothing else. Read all the "solutions" on the forums and nothing worked. Finally figured it out...

 

click the internet tools icon,

click manage add-ons,

click Egis technology,

then click enable.

 

Works like a charm! I realized that at some point I had finally given in to that annoying little pop up at the bottom of the screen that says something about disabling add-ons to speed up browsing time. Don't click it, no matter how annoying and persistent, or your simple pass will not work. Hope this helps everyone!

GeorgeFN
I work on behalf of HP.
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Student
Jack_Samuels
Posts: 2
Registered: ‎11-08-2011
Message 3 of 3 (455 Views)

Re: HP Simple Pass will not open

No i mean i cannot open HP simple pass from my start menu. So i cannot edit my passwords

 

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