HP Touchpad

[cptlongstar]

Is it to much to ask to be able to talk to a person in the us when the others ask you to spell (HIGHWAY) and have every thing on your product is in some one elses name and at a nother date!   I was in Dallas Texas in Feb,2012 at the VA when i started home i stopped and picked up a (NEW HP TouchPad ) for my Wife, we called HP gave them all the info on my NEW HP TouchPad and was told thank you for buying from HP.   March 31 2012 my wife turned the HP TouchPad off and plugged it in, April 1, 2012 she went to turn it on nothing it would not work!  I called Apirl 2, 2012 to git some help and the first thing it was in some elses name the date was 2011 on it and i was told to give them credit can NOW thay could not talk to me unless i paded them!!    Three Hours latter after talking to one after a nother person it was fixed but NO tecsupport but thay will fix my wifes HP TouchPad !  What the hell is going now!!!!!  I buy HPs because i like HP    In 7 days a box will come to my home then the HP TouchPad will go back to HP and will come back to me working i hope.   Three Hours of my time just to try to fix my wifes TouchPad she sould know i love her .