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Hp TouchSmart 600-1050,w ith hp CDDVDW TS-T633P Ata Device,won t recognize any media.
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04-07-2012 12:48 PM
Hp TouchSmart 600-1050,with hp CDDVDW TS-T633P Ata Device,wont recognize any media,I was looking for solution on HP and Samsung and do not find any,Windows say it is working Properly.Serial # R3866G0SA30140,Firmware Version H130 195.
Re: Hp TouchSmart 600-1050,w ith hp CDDVDW TS-T633P Ata Device,won t recognize any media.
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04-07-2012 01:30 PM
Hi
You have a couple of options as I see it please try these sets might help you to resolve your issue.
1) Go to device manager then click on CD/DVD drive uninstall the driver restart the unit and check.
2) Try doing system restore to the date where unit was working fine.
3) Click on the link for Microsoft Fix it.
Fix problems with CD or DVD drives
Advanced Troubleshooting Steps
Let us know how it goes!
*Although I am an HP employee, I am speaking for myself and not for HP.
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath
"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath
