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Hp TouchSmart 600-1050,with hp CDDVDW TS-T633P Ata Device,wont recognize any media. (1344 Views)
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Student
Dom53
Posts: 1
Registered: ‎04-07-2012
Message 1 of 2 (1,344 Views)

Hp TouchSmart 600-1050,with hp CDDVDW TS-T633P Ata Device,wont recognize any media.

Hp TouchSmart 600-1050,with hp CDDVDW TS-T633P Ata Device,wont recognize any media,I was looking for solution on HP and Samsung and do not find any,Windows say it is working Properly.Serial # R3866G0SA30140,Firmware Version H130 195. 

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Distinguished Professor
ManjunathTech
Posts: 3,013
Registered: ‎01-21-2012
Message 2 of 2 (1,341 Views)

Re: Hp TouchSmart 600-1050,with hp CDDVDW TS-T633P Ata Device,wont recognize any media.

Hi

 

You have a couple of options as I see it please try these sets might help you to resolve your issue.

 

1) Go to device manager then click on CD/DVD drive uninstall the driver restart the unit and check.

 

2) Try doing system restore to the date where unit was working fine.

 

3) Click on the link for Microsoft Fix it.

 

Fix problems with CD or DVD drives

 

 

Advanced Troubleshooting Steps

 

 

Let us know how it goes!

 

*Although I am an HP employee, I am speaking for myself and not for HP.

****Click the White Kudos star to say thanks****

****Please mark Accept As Solution if it solves your problem****

 

Regards

Manjunath

 

Let us know how it goes!

"I work for HP."
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
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