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Loose power while using Microsoft word (41 Views)
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Mbtodd55 Student
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Mbtodd55
Posts: 1
Registered: ‎04-23-2012
Message 1 of 2 (41 Views)
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Loose power while using Microsoft word

‎04-23-2012 04:37 AM

My 2010 Touchsmart just blacks out if I unplu it and plug it back in it comes back but we have lost everything right before it blacked out of course.
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Master's Graduate Master's Graduate
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GeorgeFN
Posts: 507
Registered: ‎02-10-2011
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Re: Loose power while using Microsoft word

‎04-23-2012 09:01 AM

It might be a good idea so start troubleshooting with this document.  When you described the issue, I thought of the power supply, which might be the case. 

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02191455&cc=us&dlc=en&lc=en&product=4350646&tmp...

 

Good luck, I hope this helps,

GeorgeFN

GeorgeFN
I work on behalf of HP.
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