This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Pixelated Adobe Acrobat 9.5 (57 Views)
Reply
Student
Federal
Posts: 1
Registered: ‎03-22-2012
Message 1 of 2 (86 Views)

Pixelated Adobe Acrobat 9.5

Computer TouchSmart 610-1280, 64 bit, Windows 7 Home Premium.

 

Loaded Adobe Acrobat 9.5 on computer. The toolbar area is pixelated (subdued colorization and patterned). I initiated a repair for the install, still didn't correct the problem. Program appears to be fully functional, but funky graphics. I installed the same software on my old Dell Computer and it works fine. I suspect that it might be incompatible video drivers.  2 questions: Has this happened to anyone else? Anybody have any idea on how to fix this.

Please use plain text.
PhD Student
frrw
Posts: 1,339
Registered: ‎12-04-2010
Message 2 of 2 (57 Views)

Re: Pixelated Adobe Acrobat 9.5

Hello Federal:
Yes you are correct 3 D graphic card in these new computers are not compatible to software as well. Have you tried changing compatible to open in older version windows and see if it helps. Go down your program list to Pixelated Adobe Acrobat 9.5. Left click on it select properties then when files opens click on compatible tab and change the settings to an early version of windows. Then test it. If it doesn't correct the issue then you know it doesn't work. I just check my version and it works just fine. Run the program in Windows XP (Service Pack 3) My Computer is HP Touchsmart 600-1050 Windows 7 Ultimate 64 bit. This is installed on Windows 7 side not on my XP virtual mode window. Was installed before I upgraded my computer.
Please use plain text.