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Re: Recovery disk (48 Views)
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bianca_engineer Student
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bianca_engineer
Posts: 1
Registered: ‎04-06-2012
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Recovery disk

‎04-06-2012 05:12 PM

Newly created recovery disk 1/5 appears to be blank. others ok. how can I fix this or do I need to?

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PhD Student
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frrw
Posts: 1,339
Registered: ‎12-04-2010
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Re: Recovery disk

‎04-07-2012 11:41 AM

Hello blanca_engineer:

           As a rule can you please post computers model number and operating system in the future. It makes it much easier for people to better address your issues. Example: Mine is HP Touchsmart 600-1050 Windows 7 Ultimate 64 bit  version 3 touchsmart software.

       To address your issue. I take it this is a new computer. All HP computers have a one year warranty so you can contact HP direct support live chat. Touchsmarts do not record on all cd/dvd brands disks. Maxell DVD+R disk works. This brand of disks do work  TDK brands do not work.on these computers. Another thing you can order recovery disk from HP parts store as well.

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