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Re: Recovery: mouse keyboard not recognized (62 Views)
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Top Student
alfejwa
Posts: 5
Registered: ‎07-23-2012
Message 1 of 2 (111 Views)

Recovery: mouse keyboard not recognized

Touchsmart 300-1025, Win7x64, system recovery boots to Cyberlink, but wifi mouse and keyboard don't work and Cyberlink cannot be controlled to compete recovery! Tried wired keyboard and mouse and nothing, no control.

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Top Student
alfejwa
Posts: 5
Registered: ‎07-23-2012
Message 2 of 2 (62 Views)

Re: Recovery: mouse keyboard not recognized

Reseated RAM after wiping contacts with a cotton cloth to remove static charge buildup as recommended by HP TotalCare. Didn't make sense, but worked!

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