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Re: Replacement Keyboard (2443 Views)
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Honor Student
sandhuman
Posts: 3
Registered: ‎12-06-2008
Message 1 of 2 (2,449 Views)

Replacement Keyboard

I purchased an HP Touchsmart IQ700 series desktop just over a year ago with the extended gaurantee

 

One of the great features about the desktop was everything is built-in and wireless including the keyboard and mouse and remote control 

 

Unfortunately, whilst on the Cbeebees site one of my children had an accident with the keyboard and this broke and unfortunately this was not covered by the gaurantee

 

Since this time I have spent almost two months on the phone with HP and a multitude of their suppliers and distributors trying to get a simple keyboard replacement but to no avail.

 

HP cannot supply something as simple as a keyboard replacement (out of stock / discontinued after 13 months), with no suggestions as to what to do.

 

I am shy of purchasing another wireless keyboard/mouse because HP help system always asks you to use the original keyboard and mouse.  In addition I am worried about potential conflicts between any new wireless dongle device and the built in HP device

 

Any suggestions out there.

 

Regards

 

Sandhuman 

 

 

 

 

 

 

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Tutor
mmdm
Posts: 21
Registered: ‎12-02-2008
Message 2 of 2 (2,443 Views)

Re: Replacement Keyboard

I can't really assist in finding you an OEM replacement, however, since the touchsmart has bluetooth, you can easily buy any bluetooth keyboard and have it work the same as the original keyboard.
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