TouchSmart 520-1020, Builtin Web cam does not work and cannot find driver for the web cam

[GLemm]

TouchSmart 520-1020, Builtin Web cam does not work and cannot find driver for the web cam.  Running 64 bit Windows 7 Home Premium

[Paul_Tikkanen]

Hi:

Please see if this link is of assistance to you.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02452221&tmp_task=solveCategory&cc=us&dlc=en&lc...=

Paul

[Daniel_Potyrala]

Hi,

Check the links below:

Webcam Troubleshooting (Windows 7)

Webcam Troubleshooting (Windows 7)

[ManjunathTech]

Hi

Please find the link given below might help you to resolve your issue.

Fixing Webcam Problems in Windows 7

[GLemm]

Have worked through all resolutions.  Still Webcam not in Device manager

[GLemm]

No resolution Webcam not in Device manager

[Daniel_Potyrala]

Check the link below and use the Microsoft  Fix it:

Hardware devices are not working or are not detected in Windows

When you will do this check again is in the device manager listed the webcam now or any device with the yellow exclemation mark.

[GLemm]

Did not resolve problem.

[Daniel_Potyrala]

It looks that you have a hardware problem. If this desktop is still under warranty please contact with HP.

How to do it? Check the link below and choose your country:
Contact HP Worldwide

If the warranty is not valid anymore then you may be interested in buying the external webcam.

Here you will find really good offers. Logitech products are this which I really recommend.