This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Touchscreen has dead area. (507 Views)
Reply
Honor Student
rackovanz
Posts: 2
Registered: ‎12-05-2009
Message 1 of 4 (592 Views)

Touchscreen has dead area.

I have a IQ506 and there are areas of the screen that work on and off. I have calibrated it and downloaded the latest drivers. What could cause intermitent issues? It is a pure install. no extra programs have been installed.

Please use plain text.
Teacher
ibfrenchy
Posts: 295
Registered: ‎08-31-2009
Message 2 of 4 (544 Views)

Re: Touchscreen has dead area.

Hey Rackovanz,

I would launch Hardware diagnostics, it is found under PC Help and Tools on the start menu and run the test for the screen that has you block out little boxes on the screen. If that fails, call support 1-800 HP INVENT.

 

I'm a HP employee

Please post rather than sending a Private Message. It's good for the community and I might not be able to get back quickly.- Thank you
Please use plain text.
PhD Student
PC_Tester
Posts: 1,475
Registered: ‎05-23-2009
Message 3 of 4 (533 Views)

Re: Touchscreen has dead area.

Drivers. You must be running Windows 7. Any luck using a larger stylus?

Please use plain text.
Honor Student
rackovanz
Posts: 2
Registered: ‎12-05-2009
Message 4 of 4 (507 Views)

Re: Touchscreen has dead area.

I am running 7 however I have upgraded all of the possible drivers avail. I don't know what wlse to do.

Please use plain text.