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06-01-2010 10:09 AM
Hi - I have a Touchsmart PC too, and have also experienced a "touch-response" issue. I am looking on google under the attached link. Let's see if we can find a solution.http://h10025.www1.hp.com/ewfrf/wc/document?docnam
06-01-2010 04:20 PM
I think the first step is figuring out if it is a hardware or software issue.
Restart your machine and let it load Windows. When you touch the screen, do you hear a faint "beep"?
If not, restart your machine and hit ESC until you see a blue window that says "Please select a boot device:" Now touch the screen again and listen for a faint "beep." You may have to tap the screen a few times to hear the beep.
Please let us know the results of this test.
I work for HP.
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