Touchsmart 610_No boot disk has been detected or the disk has failed_error code:BIOHD4 [ Edited ]

[ggaertner]

Touchsmart 610, windos 7 64, Error message: PXE-E61: Media tet failure, check cable. PXE-MOF: Existing PXROM ERROR: No boot disk has been detected or the disk has failed.

I used external HD, stop working , not responding, so i turn off.

HP Vision Hardware Diagnostics

Poduct: Rfrb 610-1180qd

SKU: LL606AAR

S/N: [Personal Information Removed]

Testing CPU-Passed

Hard Drive Connection Test - Passed

Boot Test - Failed Error Code - BIOHD4

Warning: Boot Sector Corrupted/ Not Found

How can i solve this problem, without using my windows vista boot disk, because i lost my windows 7 boot disk.

Thanks

G.

[boxerm]

My suggestion is to call HP Technical support

1-866-408-5406 and provide model and serial number.

[ggaertner]

Thank´s for your help, but i live in Brazil, so i will try the suport of HP here. I will need luck.