HP Support Forums
Join in the conversation.
07-02-2012 11:07 AM
HP Touchsmart 610-1030y
After the computer goes to sleep the rear and side USB ports do not work. The wireless keyboard and mouse work fine. This problem seems to resolve itself after a windows update, and then the next windows update kills the USB ports after sleep again.
Rebooting makes everything work fine.
The Bios does not have a legacy USB option.
Any help is appreciated.
07-02-2012 11:51 AM
Please goto this link it is your computers web page for troubleshooting USB Ports.http://h10025.www1.hp.com/ewfrf/wc/document?docnam