Win 7 uograde for IQ506 - TouchSmart problems

[philbob57]

We've got 2 main symptoms.

1) installing the updates take a long, long time, with systemcenter.exe taking up 50% of 'the' CPU and doing millions of i/o operations. The Notes update has failed after 45 minutes. Is this normal?

2) Pressing the Home button to invoke the touch screen doesn't work. Touch itself is active, since we can, for example, start a program by double-clicking the icon, but we can't get the snazzy display.

For now, I'm treating this as 1 porblem, but I am open on that.

Has anyone else experienced these symptoms? Have you solved them?

Thanks.

Phil Barry

[PC_Tester]

Did you follow the upgrade instructions on this website?

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01778879&lc=en&dlc=en&cc=us&lang=en&product=375...

TouchSmart 2.0 software for IQ500 and IQ800 Series PCs does not work correctly.

Update to TouchSmart 3.0 or greater by downloading all of the available Software Solution updates from www.hp.com/support . Install them in the order that follows. The following versions (or later) of the various TouchSmart applications are compatible with Windows 7: HP TouchSmart Application Update 3.0.32.0 (must be installed first!) HP TouchSmart Webcam 3.0.1.1903 (requires certain Webcams) HP TouchSmart Calendar 3.0.3476.32189 HP TouchSmart Notes 3.1.3462.28879 HP TouchSmart RSS 3.0.0006 HP TouchSmart Browser 3.00.0008 HP TouchSmart Music/Photo/Video 3.0.2.3206 HP TouchSmart LiveTV 3.00.1924 (requires certain TV tuners) HP TouchSmart DVD 3.0.1.3123 Hulu Desktop 0.9.7 (United States only) HP TouchSmart Netflix 1.0.29.0 HP TouchSmart Clock 3.0.3441.42630 HP TouchSmart Weather 3.00.0001 HP Touch Configuration Service and HP TouchSmart Touch Optimizer are only needed in Windows Vista. You can uninstall these two software programs from Programs and Features in Windows 7 Control Panel.

[philbob57]

Yup. The 1st update (the application itself, which must be installed 1st) went like a charm.

The subsequent updates take a long, long time, and since the updates supposedly need to be installed sequentially, this is a PITA.

AV program was off during the installation. Task Manager showed the update installation tasks did millions of I/Os.

Thanks for your reply. I've been off the air for a while.

Phil

[dianabacct]

I, too, have a 506 and am preparing for an upgrade.  I've downloaded all the latest drivers, etc. and plan to start installing them today.

Question:  When you did the upgrade, did the touch aspect still work or ???  I keep reading about a touchpak from MS, but I don't know if it's relevant or not.

Thanks.

[WWK888]

I too wanted to do the upgrade but after hearing numerous horror stories I decided not to.  Hell I finally got Vista stabalized on my computer and I sure as hell don't want to inherit a whole bunch of new problems.

[CandyKB]

Smart man! I upgraded my 506 as soon as WIN7 came out and to this day I regret doing it. I even ordered the Recoveery Discs from HP in anticipation of going back to VISTA. I just haven't got the time or energy to start from scratch again.........all of those updates....arghhhhhhhhh. I see no advantage to WIN7, regardless of what they advertise, especially since we already have touchscreen capacity on these computers. I have just had numerous problems since installing WIN7.........It has even reset my router settings THREE times since Oct. causing me to out of the blue lose my own network. I absolutely hate it!

I have now decided that this will be my last PC. My next computer will be an IMac..........I'm through with Microsoft and their crappy OS which promises you the world and delivers only nightmares!

[philbob57]

Sorry for the late reply. I don't view this forum a lot.

The W7 touchscreen functions did some of the stuff - Start/Globe, desktop icons, etc., but the button that puts the screen into the specila mode didn't work at all.

A lot of people claim that a clean install is faster than an upgrade in place, but I'm not so sure. It takes a significant amount of time to ID the necessary drivers and fixes and isolate them so the don't get wiped out (make a CD, for example), and that's unnecessary with an upgrade.

Having said that, I wished I had done a clean install....

Regards.

Phil