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hp touchsmart300 very hot plz help (92 Views)
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Student
helpanooboutplz
Posts: 1
Registered: ‎03-29-2012
Message 1 of 2 (92 Views)

hp touchsmart300 very hot plz help

[ Edited ]

hi everyone i am a novice in all things computers so some help would be appreciated i will try to be as detailed as possible. i have had said computer for a bout 2 years now, in recent months my computer is real hot most noticably at the top of the the monitor with the long { not the monitor itself} verical strip where im presuming a fan, or heat sink is, it gets really hot, furthermore the fan is on like all the time, it has got to be so bad that i cant use the computer most days, seriously could fry an egg on top.

 

i have recently cleaned my computer out with any dust, debris things of that nature, i had hoped that would make it quiet down again, i would like to know what i can do, @ this point i can only assume its one of 2 things , one of the fans isnt working properly, or maybe my heat sink need to be replaced, since i have very little knowledge in this area i dont know which is which, or how i can isolate the issue, so if someone is familiar with this model, my biggest concer is at the top i can put my hand there and it is super hot, and i continue to use the pc, but i am awry of doing such a thing.

 

 

i am aware that most people will ay it can be a fan or video card, heat sink ect, i have downloaded wizard pc to perhaps check my temp to see how hot it is, this is a all in one computer , there is no restrictions blocking the way it is out in the open with plenty of movement for air. below is some of my specs, if im mising something plz pm me or respond on here thanks.

 

 

 

 

processer  amd athlon || x2 235e

video card ati radeon hd3200 graphics

thermal zone 85 c.

voltage1.33

both of my cores are aat 75 c.

 

hard disk 41.c

 

i dont prretend like im an expert but those seem like reasonable low core temps.

 

some other info erial number {Removed for privacy}

 

product modelay501aa-aba.

 

so just to summarize i turn my pc on, it is great for rougly 8 minuts, then the fan comes on and never ever shuts off, it is incredibly loud and annoying to say the least, any advice would be great, and plz let me know if im missing any key info.

 

thanks for reading my wall of text

 

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Associate Professor
Mister_Do
Posts: 1,616
Registered: ‎11-17-2008
Message 2 of 2 (43 Views)

Re: hp touchsmart300 very hot plz help

Hi helpanooboutplz,

 

I'm trying to verify which product you have and the product number you listed below isn't being found. I'm wondering if there is a typo in the number. I did find a product model for AY581AA. Is this what you have? Alternatively, can you look for the Model Number; it should be TouchSmart 300 - ****? If you can tell me what comes after the dash, we can try to find out exactly which product you have and if there are parts available for it.

 

From reading your post, it does sound like there is a heat issue with the PC and it's possible that the hardware needs to be replaced so it doesn't keep overheating and the fans don't keep working so hard to cool it down.

...an HP employee just trying to help where I can, but not speaking on behalf of HP.
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