hp520 touchsmart error message

[stuffineye924]

Hello, I am the only user and administrator on my computer. However I keep getting the error message "insufficient privileges to access this directory" when I'm trying to download some new software. I can't seem to figure out why I would not be able to download as the administrator. Any help ??

Thanks

[GeorgeFN]

Not knowing what software you're trying to install, I have to give it a shot-in-the-dark, so to speak.

Here is a MS article: http://support.microsoft.com/kb/228658

Could it be QuickBooks?  http://support.quickbooks.intuit.com/support/articles/SLN40310

Or perhaps itunes?  http://support.quickbooks.intuit.com/support/articles/SLN40310

  or  http://en.kioskea.net/forum/affich-73598-problem-trying-to-install-itunes-8

There are a few ideas.  If you have a more specific question, someone might be able to help you further,

Good luck,

GeorgeFN

[stuffineye924]

Thank you for responding. I guess I should have gave a little more info. I have windows7 and I was trying to install docusign an electronic signature software. Any ideas??

[Big_Dave]

Hi,

The download is probably trying to get your admin ID and password. Never respond to a download that asks such a question.