HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: my touch smart 310-1020 won't turn on. (1228 Views)
Reply
Reply
Topic Options
kenmil88 Honor Student
Honor Student
kenmil88
Posts: 3
Registered: ‎05-06-2012
Message 1 of 2 (1,266 Views)
Report Inappropriate Content

my touch smart 310-1020 won't turn on.

[ Edited ]

‎05-06-2012 12:18 PM - edited ‎05-09-2012 07:51 AM

When I push the on button on the right side there is a blue light that comes on and should stay on to show its up and running, but only flashs once and never comes on.  Also if I hold the button down for several seconds it will flash 3 separate times and then stop. Is this possibly a code telling me what to check.  With the power cord connected the power light stays on showing on the back side so there is power.  So something is stopping the power from reaching the mb or is there possibly something on the board burnt out.   Anyt thoughts or suggestions is appreciated..

0
Reply
0
Please use plain text.
 
PhD Student
PhD Student
frrw
Posts: 1,341
Registered: ‎12-04-2010
Message 2 of 2 (1,228 Views)
Report Inappropriate Content

Re: my touch smart 310-1020 won't turn on.

‎05-09-2012 12:00 PM

Hello kenmil:

         Here is your link trouble shooting web page for your computer's issue. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02191455&cc=us&dlc=en&lc=en&product=4007375&tmp... You are welcome.

0
Reply
0
Please use plain text.