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windows live mail (437 Views)
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Honor Student
LaurenceS
Posts: 4
Registered: ‎04-14-2012
Message 1 of 6 (437 Views)
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windows live mail

HP Touchsmart IQ800

 

Every time I start Windows Live Mail I get a message about the calendar being corrupt. (0x8E5E0247)

This only started when sevice pack 1 installed.

There was a patch on HP.com before but now I cant find it.

Please can anyone point me in the right direction.

 

Thanks

Laurence

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Intern
Capital_G
Posts: 39
Registered: ‎04-18-2012
Message 2 of 6 (401 Views)

Re: windows live mail

Hi Laurence,

Just to be sure, are you using Windows 7?

Thanks,

Carl

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Honor Student
LaurenceS
Posts: 4
Registered: ‎04-14-2012
Message 3 of 6 (399 Views)

Re: windows live mail

Hi Carl

 

Yes I am

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Intern
Capital_G
Posts: 39
Registered: ‎04-18-2012
Message 4 of 6 (396 Views)

Re: windows live mail

[ Edited ]

Do you know if you have Intel Rapid Storage Technology Software installed?  I found some people that had a similar problem on a Microsoft support forum...

 

http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/windows-live-messeng...

 

The user named "`§ansaL~" seems to have found the answer.  It's like the 7th or 8th reply down on that page.

 

"Anyone recieving the 8E5E0247 Error trying to login to Windows Live Msgr and/or Windows Update who has an INTEL processor & Hard Drive over 300Gb must install the Intel Rapid Storage Technology Software."

 

He gives a link to download the software but that link is no longer valid.

 

A quick search for "Intel Rapid Storage Technology" brings up this page where you can specify the OS and download it.

 

http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Software+Products&ProductLi...

 

Let me know if that works...

 


_________________________________________________________
Yes, I'm an HP Employee but what I write and post is my own opinion and not any official statement or advice from HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
Please use plain text.
Honor Student
LaurenceS
Posts: 4
Registered: ‎04-14-2012
Message 5 of 6 (393 Views)

Re: windows live mail

Brilliant!!!

It worked, thanks very much for your help.

 

I find live mail much better than outlook, or did till it stopped working, now I can use it again.

 

Thanks

Laurence

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Intern
Capital_G
Posts: 39
Registered: ‎04-18-2012
Message 6 of 6 (390 Views)

Re: windows live mail

Woohoo!  Glad to help you!

Would you mind giving me some Kudos?  Thanks! :smileyvery-happy:

_________________________________________________________
Yes, I'm an HP Employee but what I write and post is my own opinion and not any official statement or advice from HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
Please use plain text.