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Honor Student
GreatSnorer
Posts: 2
Member Since: ‎12-12-2010
Message 1 of 8 (7,103 Views)
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Brand New TouchSmart 300 internal microphone not working.

I have been trying to get my internal microphone to work with Skype.

I have done all the tests suggested on this forum and everything says that my microphone is working!

When I record anything  I get a muffled noise not anything like speech.

If I record on Windows 7 Sound Recorder the green bar stays at 25% but no sound.

Is there a simple fix as really do not want to take it back to the shop to have it sent away under warranty.

Grad Student
Ben95111
Posts: 205
Member Since: ‎02-21-2009
Message 2 of 8 (7,095 Views)

Re: Brand New TouchSmart 300 internal microphone not working.

Re-install Skype, and the drivers.

Reinstall drivers from Recovery Manager or download them from your update site at http://www.support.hp.com .

You can find your PN by pressing CTRL  +   ALT + S.

Update skype, or reinstall it, as I'm sure the latest version is compatible with Windows 7.

 

After you perform these tests, please post with the results.

I have more HP devices than you'd expect.
1 HP TouchPad 32 GB with Android
2 HP Touchsmarts (310-1000z and IQ527)
2 HP Printers (J6480 and J5750)
1 Laptop (HP DV6253CL)

Have at least some experience in each of those devices, and i'll do my best to help you.
Kudos if I helped!
Honor Student
GreatSnorer
Posts: 2
Member Since: ‎12-12-2010
Message 3 of 8 (7,043 Views)

Re: Brand New TouchSmart 300 internal microphone not working.

Excellent Ben that worked !

Grad Student
Ben95111
Posts: 205
Member Since: ‎02-21-2009
Message 4 of 8 (7,030 Views)

Re: Brand New TouchSmart 300 internal microphone not working.


GreatSnorer wrote:

Excellent Ben that worked !


I'm glad to know that worked.

 

I have more HP devices than you'd expect.
1 HP TouchPad 32 GB with Android
2 HP Touchsmarts (310-1000z and IQ527)
2 HP Printers (J6480 and J5750)
1 Laptop (HP DV6253CL)

Have at least some experience in each of those devices, and i'll do my best to help you.
Kudos if I helped!
Honor Student
veeveeuniversal
Posts: 4
Member Since: ‎11-07-2011
Message 5 of 8 (5,720 Views)

Re: Brand New TouchSmart 300 internal microphone not working.

I am a huge bimbo when it comes to computers.. my partner left me his HP Touchsmart 546cn when he went over seas.. I have downloaded skype and for the life of me can not find how to get anyone to hear me. I pluged my iphone ear phones with the voice box bit into the headphones doc thinking that would work... I don't know what to do :-( can you please help me too?

Top Student
Technofreak2014
Posts: 6
Member Since: ‎03-12-2013
Message 6 of 8 (3,041 Views)

Re: Brand New TouchSmart 300 internal microphone not working.

I have the same issue. Skype  mic volume will not work. Can hear people just fine but on windows 8 there are no drivers :smileysad: I guess microsoft hates us :smileysad:

Professor
npw05001
Posts: 2,472
Member Since: ‎02-19-2013
Message 7 of 8 (3,029 Views)

Re: Brand New TouchSmart 300 internal microphone not working.

Hello Technofreak2014,

 

I see that you are having problems with the internal mic on your computer. You stated that there were no Windows 8 drivers.

 

If you have access to or can find the Windows 7 drivers, here is a link to some information on how to use Windows 7 drivers on a Windows 8 system.

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Student
Balsley
Posts: 1
Member Since: ‎08-12-2013
Message 8 of 8 (2,179 Views)

Re: Brand New TouchSmart 300 internal microphone not working.

How do i get it going

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