Question
Reply
 
Honor Student
Posts: 2
Member Since: ‎12-12-2010
Message 1 of 8 (8,379 Views)
Accepted Solution

Brand New TouchSmart 300 internal microphone not working.

I have been trying to get my internal microphone to work with Skype.

I have done all the tests suggested on this forum and everything says that my microphone is working!

When I record anything  I get a muffled noise not anything like speech.

If I record on Windows 7 Sound Recorder the green bar stays at 25% but no sound.

Is there a simple fix as really do not want to take it back to the shop to have it sent away under warranty.

Reply
0
Accepted Solution

Re: Brand New TouchSmart 300 internal microphone not working.

Re-install Skype, and the drivers.

Reinstall drivers from Recovery Manager or download them from your update site at http://www.support.hp.com .

You can find your PN by pressing CTRL  +   ALT + S.

Update skype, or reinstall it, as I'm sure the latest version is compatible with Windows 7.

 

After you perform these tests, please post with the results.

View solution in context
Grad Student
Posts: 205
Member Since: ‎02-21-2009
Message 2 of 8 (8,371 Views)

Re: Brand New TouchSmart 300 internal microphone not working.

Re-install Skype, and the drivers.

Reinstall drivers from Recovery Manager or download them from your update site at http://www.support.hp.com .

You can find your PN by pressing CTRL  +   ALT + S.

Update skype, or reinstall it, as I'm sure the latest version is compatible with Windows 7.

 

After you perform these tests, please post with the results.

I have more HP devices than you'd expect.
1 HP TouchPad 32 GB with Android
2 HP Touchsmarts (310-1000z and IQ527)
2 HP Printers (J6480 and J5750)
1 Laptop (HP DV6253CL)

Have at least some experience in each of those devices, and i'll do my best to help you.
Kudos if I helped!
Honor Student
Posts: 2
Member Since: ‎12-12-2010
Message 3 of 8 (8,319 Views)

Re: Brand New TouchSmart 300 internal microphone not working.

Excellent Ben that worked !

Grad Student
Posts: 205
Member Since: ‎02-21-2009
Message 4 of 8 (8,306 Views)

Re: Brand New TouchSmart 300 internal microphone not working.


GreatSnorer wrote:

Excellent Ben that worked !


I'm glad to know that worked.

 

I have more HP devices than you'd expect.
1 HP TouchPad 32 GB with Android
2 HP Touchsmarts (310-1000z and IQ527)
2 HP Printers (J6480 and J5750)
1 Laptop (HP DV6253CL)

Have at least some experience in each of those devices, and i'll do my best to help you.
Kudos if I helped!
Honor Student
Posts: 4
Member Since: ‎11-07-2011
Message 5 of 8 (6,996 Views)

Re: Brand New TouchSmart 300 internal microphone not working.

I am a huge bimbo when it comes to computers.. my partner left me his HP Touchsmart 546cn when he went over seas.. I have downloaded skype and for the life of me can not find how to get anyone to hear me. I pluged my iphone ear phones with the voice box bit into the headphones doc thinking that would work... I don't know what to do :-( can you please help me too?

Top Student
Posts: 6
Member Since: ‎03-12-2013
Message 6 of 8 (4,317 Views)

Re: Brand New TouchSmart 300 internal microphone not working.

I have the same issue. Skype  mic volume will not work. Can hear people just fine but on windows 8 there are no drivers Smiley Sad I guess microsoft hates us Smiley Sad

Professor
Posts: 2,472
Member Since: ‎02-19-2013
Message 7 of 8 (4,305 Views)

Re: Brand New TouchSmart 300 internal microphone not working.

Hello Technofreak2014,

 

I see that you are having problems with the internal mic on your computer. You stated that there were no Windows 8 drivers.

 

If you have access to or can find the Windows 7 drivers, here is a link to some information on how to use Windows 7 drivers on a Windows 8 system.

Signature
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓


Student
Posts: 1
Member Since: ‎08-12-2013
Message 8 of 8 (3,455 Views)

Re: Brand New TouchSmart 300 internal microphone not working.

How do i get it going

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation