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Top Student
jbolo
Posts: 7
Member Since: ‎12-01-2011
Message 1 of 3 (7,079 Views)

Compatibility of a RK713A wireless keyboard (part of HP Touchsmart 310 pc)

Hi

 

Can any one help me re the following I had a spare HP TouchSmart 310PC with a RK713A TouchSmarT keyboard.  I sold the keyboard on ebay which was brand new still had the battery covers etc...  The buyer has accused me of selling an item that is not as described & that the item is damaged.  They initially mentioned something about they did not have bluetooth.

 

I have since learnt that they had a HPG61 laptop & decided to get a monitor & then purchased my keyboard.  My gut reaction  is my keyboard was probably not compatible with what they were trying to do.  Can anyone assist.

 

Thanks

PhD Student
dianebrat
Posts: 895
Member Since: ‎02-03-2010
Message 2 of 3 (7,070 Views)

Re: Compatibility of a RK713A wireless keyboard (part of HP Touchsmart 310 pc)

The wireless keyboard and mouse that come with the Touchsmart line are NOT Bluetooth, they're RF and synchronized to the USB RF receiver in the back of the unit. If you didn't send him all 3 parts, keyboard, mouse, and RF receiver, then yes, he's right, the keyboard is useless.

Top Student
jbolo
Posts: 7
Member Since: ‎12-01-2011
Message 3 of 3 (7,068 Views)

Re: Compatibility of a RK713A wireless keyboard (part of HP Touchsmart 310 pc)

Hi

 

Thanks for your reply,  I sent him all three parts.  Says it did not work.   Maybe I need to check he used the receiver provided.

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