Question
HP TouchSmart 320-1030 Desktop PC problem after bios update
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Tutor
ducloc
Posts: 11
Member Since: ‎06-08-2012
Message 11 of 20 (560 Views)

Re: HP TouchSmart 320-1030 Desktop PC problem after bios update

i can boot from other cd 

Regents Professor
Cloud_Strider
Posts: 5,568
Member Since: ‎09-23-2010
Message 12 of 20 (560 Views)

Re: HP TouchSmart 320-1030 Desktop PC problem after bios update

There are two processes to boot from a disk on HP systems: changing the boot order and the F9 boot menu.

 

Which method was used and did you get any error messages?

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Tutor
ducloc
Posts: 11
Member Since: ‎06-08-2012
Message 13 of 20 (558 Views)

Re: HP TouchSmart 320-1030 Desktop PC problem after bios update

press any key to chose cd booting from boot

Regents Professor
Cloud_Strider
Posts: 5,568
Member Since: ‎09-23-2010
Message 14 of 20 (550 Views)

Re: HP TouchSmart 320-1030 Desktop PC problem after bios update

Despite the text indicating that it is a firmware update, it does appear that it is indeed a BIOS update.  It just isn't updated in the same way as most systems are.

 

When selecting the second option, how is the ISO  being placed on the disk?

 

When you get the message to press any key to boot from CD, what happens when you press a key?

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Master's Graduate
ibfrenchy
Posts: 473
Member Since: ‎08-31-2009
Message 15 of 20 (546 Views)

Re: HP TouchSmart 320-1030 Desktop PC problem after bios update

just downloaded and verified that the SP59753 BIOS update for 320-1030 works. It creates the disc using either the ISO or the Create Bootable disc options.

 

Most common failure is bad media.

 

What that measns is that I would re-try creating the disc, by first redownloading the patch, and re-creating the disc with new, and different media. To make sure it is good. The checks we use when creating a bootable disc to upgrade a BIOS are significant, and if the disc is bad, we will not allow it to mess up your PC.

 

Re-create and try again...

until it works.

I verified the file is good on the server. And I completed the BIOS upgrade succesfully just now.

 

good luck

bill

I'm a HP employee
Regents Professor
Cloud_Strider
Posts: 5,568
Member Since: ‎09-23-2010
Message 16 of 20 (528 Views)

Re: HP TouchSmart 320-1030 Desktop PC problem after bios update

[ Edited ]

 

ibfrency,

 

Thank you for testing and confirming this is functional.  The Touchsmart systems I had tested with did not use this BIOS update method.

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Intern
TechieDee
Posts: 15
Member Since: ‎05-08-2013
Message 17 of 20 (507 Views)

Re: HP TouchSmart 320-1030 Desktop PC problem after bios update

In case you have trouble navigating the HP Products page, Here's a direct link to HP TouchSmart 320-1030 Drivers and Download page -> http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&jumpid=reg_r1002_usen_c-001_title_r...

 

 

Tutor
ducloc
Posts: 11
Member Since: ‎06-08-2012
Message 18 of 20 (389 Views)

Re: HP TouchSmart 320-1030 Desktop PC problem after bios update

Can i extract bios file (.bin ect..) from this pack, is there any other way to upgrade bios "7.15 Rev. A" for touchsmart 320 1030 ? 

HP Support Agent
Sparkles1
Posts: 3,593
Member Since: ‎09-02-2013
Message 19 of 20 (368 Views)

Re: HP TouchSmart 320-1030 Desktop PC problem after bios update

Hi ducloc:

Thank you for your inquiry.   

You can get the latest bios update from HP for the  HP TouchSmart 320-1030 at this link click here.

This will provide you with the current bios version for this computer .Any thing you wish to try after that is at your own discretion.

I hope this helps.

Sparkles1
I work on behalf of HP



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Tutor
ducloc
Posts: 11
Member Since: ‎06-08-2012
Message 20 of 20 (292 Views)

Re: HP TouchSmart 320-1030 Desktop PC problem after bios update

today i use a new hdd install win 7 , running latest bios update application , the cd writing process is complete (not as the last always error in writing process) , step by step to update and finally is success. My bios was fixed. I think last time windows had proplem.
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