Question
Reply
 
Honor Student
katgray1963
Posts: 2
Member Since: ‎09-16-2012
Message 1 of 9 (1,701 Views)

How do I restore my HP TouchSmart 300 Desktop PC. to it's original factory condition?

How do I do a complete system restore on My Desktop HP TouchSmart 300 PC? It WILL NOT even run the system restore discs that I created right after I purchased it. It is out of warranty. Can I purchase a warranty now. I bought this computer in July 2010. Any advice is appreciated. Thank You one and all. 

Provost
Paul_Tikkanen
Posts: 42,197
Member Since: ‎07-13-2010
Message 2 of 9 (1,695 Views)

Re: How do I restore my HP TouchSmart 300 Desktop PC. to it's original factory condition?

Hi:

 

If your PC has a recovey partition, you can try turning on the PC and at the beginning of the HP welcome screen, tap the F11 key to launch the recovery manager.

 

Follow the on screen instructions to recover the PC.

 

Paul

Honor Student
katgray1963
Posts: 2
Member Since: ‎09-16-2012
Message 3 of 9 (1,680 Views)

Re: How do I restore my HP TouchSmart 300 Desktop PC. to it's original factory condition?

Thank You for your prompt answer Paul. I really appreciate your time to make a suggestion. I will try your advise and get back to you as soon as I see if it works. Thank you again.

 

 

                  KAT

Provost
Paul_Tikkanen
Posts: 42,197
Member Since: ‎07-13-2010
Message 4 of 9 (1,671 Views)

Re: How do I restore my HP TouchSmart 300 Desktop PC. to it's original factory condition?

You're very welcome, Kat.

Student
TK1211
Posts: 1
Member Since: ‎07-27-2013
Message 5 of 9 (1,537 Views)

Re: How do I restore my HP TouchSmart 300 Desktop PC. to it's original factory condition?

Paul I turned off my computer and pushed f11 like you suggested however it didn't work.  Maybe I am trying to do something different. I have three recovery disk from when I had it wiped before.  How do I wipe everything off so I can download those back up disk? Sorry not sure if this makes sense

 

Provost
Paul_Tikkanen
Posts: 42,197
Member Since: ‎07-13-2010
Message 6 of 9 (1,531 Views)

Re: How do I restore my HP TouchSmart 300 Desktop PC. to it's original factory condition?

Hi:

 

So, you are trying to restore your PC using the recovery disks you made, correct?

 

Put the first disk in the dvd drive, reboot the PC and at the beginning of the HP welcome screen, tap the F9 key to launch the one time boot menu.

 

Select the DVD drive and hit the enter key.

 

Follow the on-screen instructions.

Honor Student
8550
Posts: 2
Member Since: ‎06-01-2014
Message 7 of 9 (763 Views)

Re: How do I restore my HP TouchSmart 300 Desktop PC. to it's original factory condition?

i have deleted c drive and i have installed window 8 i have recovery drive and f11 doesn't working and i don't have backup and recovery cd i want my pc into original factory condition

Honor Student
8550
Posts: 2
Member Since: ‎06-01-2014
Message 8 of 9 (762 Views)

Re: How do I restore my HP TouchSmart 300 Desktop PC. to it's original factory condition?

help me plzzzzzzzzzz

Provost
erico
Posts: 25,442
Member Since: ‎01-07-2009
Message 9 of 9 (755 Views)

Re: How do I restore my HP TouchSmart 300 Desktop PC. to it's original factory condition?


8550 wrote:

i have deleted c drive and i have installed window 8 i have recovery drive and f11 doesn't working and i don't have backup and recovery cd i want my pc into original factory condition


You have posted to a two year old thread belonging to someone else instead of creating your own. You have also not identified your desktop PC. 

 

First time here? Learn how to post and more.

 

 





Help others by clicking on the "Accept As Solution" button if my suggestion resolves the issue you were having
****I am a volunteer, I don't work for Microsoft or HP****


2014 Microsoft MVP - Microsoft Windows Expert - Consumer

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation