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Honor Student
katgray1963
Posts: 2
Member Since: ‎09-16-2012
Message 1 of 9 (2,147 Views)

How do I restore my HP TouchSmart 300 Desktop PC. to it's original factory condition?

How do I do a complete system restore on My Desktop HP TouchSmart 300 PC? It WILL NOT even run the system restore discs that I created right after I purchased it. It is out of warranty. Can I purchase a warranty now. I bought this computer in July 2010. Any advice is appreciated. Thank You one and all. 

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Paul_Tikkanen
Posts: 45,094
Member Since: ‎07-13-2010
Message 2 of 9 (2,141 Views)

Re: How do I restore my HP TouchSmart 300 Desktop PC. to it's original factory condition?

Hi:

 

If your PC has a recovey partition, you can try turning on the PC and at the beginning of the HP welcome screen, tap the F11 key to launch the recovery manager.

 

Follow the on screen instructions to recover the PC.

 

Paul

Honor Student
katgray1963
Posts: 2
Member Since: ‎09-16-2012
Message 3 of 9 (2,126 Views)

Re: How do I restore my HP TouchSmart 300 Desktop PC. to it's original factory condition?

Thank You for your prompt answer Paul. I really appreciate your time to make a suggestion. I will try your advise and get back to you as soon as I see if it works. Thank you again.

 

 

                  KAT

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Paul_Tikkanen
Posts: 45,094
Member Since: ‎07-13-2010
Message 4 of 9 (2,117 Views)

Re: How do I restore my HP TouchSmart 300 Desktop PC. to it's original factory condition?

You're very welcome, Kat.

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TK1211
Posts: 1
Member Since: ‎07-27-2013
Message 5 of 9 (1,983 Views)

Re: How do I restore my HP TouchSmart 300 Desktop PC. to it's original factory condition?

Paul I turned off my computer and pushed f11 like you suggested however it didn't work.  Maybe I am trying to do something different. I have three recovery disk from when I had it wiped before.  How do I wipe everything off so I can download those back up disk? Sorry not sure if this makes sense

 

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Paul_Tikkanen
Posts: 45,094
Member Since: ‎07-13-2010
Message 6 of 9 (1,977 Views)

Re: How do I restore my HP TouchSmart 300 Desktop PC. to it's original factory condition?

Hi:

 

So, you are trying to restore your PC using the recovery disks you made, correct?

 

Put the first disk in the dvd drive, reboot the PC and at the beginning of the HP welcome screen, tap the F9 key to launch the one time boot menu.

 

Select the DVD drive and hit the enter key.

 

Follow the on-screen instructions.

Honor Student
8550
Posts: 2
Member Since: ‎06-01-2014
Message 7 of 9 (1,209 Views)

Re: How do I restore my HP TouchSmart 300 Desktop PC. to it's original factory condition?

i have deleted c drive and i have installed window 8 i have recovery drive and f11 doesn't working and i don't have backup and recovery cd i want my pc into original factory condition

Honor Student
8550
Posts: 2
Member Since: ‎06-01-2014
Message 8 of 9 (1,208 Views)

Re: How do I restore my HP TouchSmart 300 Desktop PC. to it's original factory condition?

help me plzzzzzzzzzz

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erico
Posts: 26,529
Member Since: ‎01-07-2009
Message 9 of 9 (1,201 Views)

Re: How do I restore my HP TouchSmart 300 Desktop PC. to it's original factory condition?


8550 wrote:

i have deleted c drive and i have installed window 8 i have recovery drive and f11 doesn't working and i don't have backup and recovery cd i want my pc into original factory condition


You have posted to a two year old thread belonging to someone else instead of creating your own. You have also not identified your desktop PC. 

 

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