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Honor Student
ericps
Posts: 2
Member Since: ‎10-12-2013
Message 1 of 20 (39,637 Views)
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IDT High Definition Audio Windows 8.1

I have been using Windows 8.1 preview and my sound is not working. I have tried to install windows 8 drivers running with compatibility mode with no success. Since windows 8.1 will be released this coming week, I was wondering if HP already had the drivers somewhere I can download.

 

I have the HP Touchsmart 610 1050y

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banhien
Posts: 32,103
Member Since: ‎01-29-2009
Message 2 of 20 (39,632 Views)

Re: IDT High Definition Audio Windows 8.1

Hi,

 

The following driver should work for Windows 8.1:

 

   http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?swItem=vc-107611-1&a...

 

Regards.

BH
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Honor Student
ericps
Posts: 2
Member Since: ‎10-12-2013
Message 3 of 20 (39,625 Views)

Re: IDT High Definition Audio Windows 8.1

I tried this and I got "The hardware detected is not supported by this IDT software package. The install will be aborted."

But then I did "scan for hardware changes" in device manager and it worked!
Top Student
descardo
Posts: 5
Member Since: ‎10-24-2013
Message 4 of 20 (38,705 Views)

Re: IDT High Definition Audio Windows 8.1

By the way it did not work for me on a Touchsmart 610-1050f

I had to go back to Windows 7

Intern
dhanning
Posts: 90
Member Since: ‎07-07-2009
Message 5 of 20 (38,585 Views)

Re: IDT High Definition Audio Windows 8.1

[ Edited ]

This driver would not install on my TouchSmart Envy 23-d160qd. After failing and rebooting, I now have NO audio avialable. HELP?

 

Okay, I was able to install the original Windows 8 drivers and have sound and beat audio app shows up; however, changing the settings seems to have no (or very little) affect.

 

Is there a known good IDT driver for this computer and Windows 8.1? Thanks!

HP Support Agent
BHK6
Posts: 3,736
Member Since: ‎09-03-2013
Message 6 of 20 (38,473 Views)

Re: IDT High Definition Audio Windows 8.1

Hi dhanning,

 

I saw your post looking for updated Windows 8.1 drivers and I will be happy to help. With Windows 8.1 still being so new it make take some time for all the drivers to be released. I have a couple of links for you. The first link is to the Drivers page for your computer for Windows 8.1 but right now the only downloads are for chipset, graphics and network. The second link is to another thread on the HP Forums where someone was having some sound issues this may help you adjusting the sound levels.

 

Windows 8.1 Drivers:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=5333...

 

Beats Audio:

 

http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/Beats-Audio-fluctuates-on-dv6-70XX-amp-dv7-...

 

Thank you,

 

 

Please click “Accept as Solution ” if you feel my post solved your issue.

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Thank you,

BHK6


I work on behalf of HP
Intern
dhanning
Posts: 90
Member Since: ‎07-07-2009
Message 7 of 20 (38,448 Views)

Re: IDT High Definition Audio Windows 8.1

Hi thanks for your reply.

 

I was able to get decent sound following these steps provided by HP support via email:

 

1.      Uninstall and reinstall the sound driver.

2.      Update the sound driver.

Steps are listed in details below: -

 

1.      Uninstall and reinstall the sound driver.

Steps to uninstall and reinstall the sound driver.

 

  1. Press the windows key + X keys and the from the popup menu click on Device Manager.
  2. In Device Manager, expand audio input and output right-click the sound driver and then click Uninstall.
  3. When you are prompted to confirm that you want to remove the device, click OK.
  4. Restart the computer.

After the computer restarts, the drivers will be automatically installed.

 

After restarting the PC install the driver update.

 

2.      Update the sound driver:

Please visit the website link provided below and install the sound driver update.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=cp-114088-1&cc=us&dlc=en&lc=en...=

 

after performing the steps provided above if the issue persist then please install the HP Software Framework from the link provided below.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-110992-1&cc=us&dlc=en&lc=en

NOTE: Clicking the link may give an error indicating it is invalid. If this occurs, copy the address portion of the address on the remaining lines and paste it at the end of the address showing in your browser until the complete address is displayed in the address box.

 

---------

 

Sound is working (and is acceptable) and I can now move the sliders (not possible previously) for the equalier. However, moving the sliders for the graphic equalizer has NO effect on the sound output. I will say that the setting on the left do have an effect but they are fairly limited.

 

So this sounds NO different than the default (flat settings):

 

noBeatsAudio.png

 

I did check the drivers page for my HP model and Windows 8.1 and discovered as you did that there isn't an update for the Audio CODEC / BeatsAudio. HP has had MONTHS to make this available for those of us who have spent $1200 on their TouchSmart computers. BeatsAudio is supposed to be a big sellling point on these models so you'd think this would be available already.

 

Last but not least, thanks for the pointer to the other thread but what exactly is it you'd like me to DO? That thread is nine pages long, is about notebooks and audio fluctuations -- none of those things are in common with my problem?

 

 

 

 

 

 

Tutor
scooter69
Posts: 4
Member Since: ‎11-19-2013
Message 8 of 20 (36,733 Views)

Re: IDT High Definition Audio Windows 8.1

Hey guys this works for my ENVY 23 d060 TouchSmart for Beats with functioning EQ

 

download this driver

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=cp-124036-1&cc=us&dlc=en&lc=en...

 

I had to extract it with winrar and run the driver from within the folder named src it will not run natively from the zipped file.

 

Enjoy :smileyhappy:  Scooter !

Intern
dhanning
Posts: 90
Member Since: ‎07-07-2009
Message 9 of 20 (36,205 Views)

Re: IDT High Definition Audio Windows 8.1

Yes, that's what I have installed now. It's the original driver.

 

And while I can change the EQ values, the changes have no effect on the actual sound output. That's the issue that I currently have and this driver doesn't address that.

Top Student
descardo
Posts: 5
Member Since: ‎10-24-2013
Message 10 of 20 (36,184 Views)

Re: IDT High Definition Audio Windows 8.1

Thanks for your help. I still had to reset my computer to its original set up.
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