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Honor Student
nuimyster
Posts: 3
Member Since: ‎04-22-2012
Message 1 of 7 (1,978 Views)
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Internet explorer keeps shutting down

 

At any given time my internet explorer keeps closing down. Anyone able to elaborate why this keeps happening please.

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DavidPK
Posts: 32,260
Member Since: ‎09-24-2010
Message 2 of 7 (1,976 Views)

Re: Internet explorer keeps shutting down

Hi,

 

You could try resetting Internet Explorer as follows - be aware that this will remove Bookmarks and Saved Passwords etc.

 

Open windows Control Panel, open Internet Options, click the Advanced tab and then click the Reset button.  Click 'Yes' or 'Ok' to any further prompts required to complete the process.

 

Regards,

 

DP-K

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Honor Student
nuimyster
Posts: 3
Member Since: ‎04-22-2012
Message 3 of 7 (1,947 Views)

Re: Internet explorer keeps shutting down

Looks like this has solved my problem.  Thank you

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DavidPK
Posts: 32,260
Member Since: ‎09-24-2010
Message 4 of 7 (1,945 Views)

Re: Internet explorer keeps shutting down

Hi,

 

Good to hear it's working correctly :smileyhappy:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
pweb
Posts: 3
Member Since: ‎05-14-2012
Message 5 of 7 (1,848 Views)

Re: Internet explorer keeps shutting down

this may solve my problem pweb
Student
tombeau
Posts: 1
Member Since: ‎09-11-2013
Message 6 of 7 (653 Views)

Re: Internet explorer keeps shutting down

Sounds great but I will need to copy my book marks,How do I do this ?... tombeau, age 83

Honor Student
HopeMM
Posts: 2
Member Since: ‎01-15-2014
Message 7 of 7 (408 Views)

Re: Internet explorer keeps shutting down

But WHY does IE keep shutting down?  How does "resetting" IE "fix" it?  Happens to all 3 of our computers - 2 desktops and 1 laptop.  HopeMM

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