Internet explorer keeps shutting down (1779 Views)
Reply
Honor Student
nuimyster
Posts: 3
Registered: ‎04-22-2012
Message 1 of 7 (1,779 Views)
Accepted Solution

Internet explorer keeps shutting down

 

At any given time my internet explorer keeps closing down. Anyone able to elaborate why this keeps happening please.

Provost
DavidPK
Posts: 29,381
Registered: ‎09-24-2010
Message 2 of 7 (1,777 Views)

Re: Internet explorer keeps shutting down

Hi,

 

You could try resetting Internet Explorer as follows - be aware that this will remove Bookmarks and Saved Passwords etc.

 

Open windows Control Panel, open Internet Options, click the Advanced tab and then click the Reset button.  Click 'Yes' or 'Ok' to any further prompts required to complete the process.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
nuimyster
Posts: 3
Registered: ‎04-22-2012
Message 3 of 7 (1,748 Views)

Re: Internet explorer keeps shutting down

Looks like this has solved my problem.  Thank you

Provost
DavidPK
Posts: 29,381
Registered: ‎09-24-2010
Message 4 of 7 (1,746 Views)

Re: Internet explorer keeps shutting down

Hi,

 

Good to hear it's working correctly :smileyhappy:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
pweb
Posts: 3
Registered: ‎05-14-2012
Message 5 of 7 (1,649 Views)

Re: Internet explorer keeps shutting down

this may solve my problem pweb
Student
tombeau
Posts: 1
Registered: ‎09-11-2013
Message 6 of 7 (454 Views)

Re: Internet explorer keeps shutting down

Sounds great but I will need to copy my book marks,How do I do this ?... tombeau, age 83

Honor Student
HopeMM
Posts: 2
Registered: ‎01-15-2014
Message 7 of 7 (209 Views)

Re: Internet explorer keeps shutting down

But WHY does IE keep shutting down?  How does "resetting" IE "fix" it?  Happens to all 3 of our computers - 2 desktops and 1 laptop.  HopeMM

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation