06-15-2011 05:43 PM
Sound not working on touchsmart 600. I shut down the computer ,went on vacation and when I return the internal speakers staticed and the sound faded away. Anything I play has NO sound. I went through all the helps but it does the same thing every time. Oh and the volume keys do not control static.
06-17-2011 03:30 AM
Hello: Have you tried hooking up external speakers or head phones to see if it is a software issue or iff your speaker went bad in the computer? Did you run a diagnostic using HP Support Assistant ? What did that tell you? If it a software or drive issue run a check disc. Check disk will automatically fix drivers and software issues.
06-17-2011 09:24 AM
I had tried head phones with the same res showed no problemslt.I did run a diagnostic and it showed no problems.I will run a disc check.One other thing when I do play audio the meter in the slider jumps up and down like audio is playing. I dont know if that makes any differance but, anyway. Im thinking it might be a hardware issue? Thanks for helping.
07-16-2011 09:29 PM
Any word back from HP? I feel like throwing my through the window.
Is your computer still under warranty?
I have to do something with mine but i have a feeling office max is going to be expensive.
07-28-2011 11:14 AM
That sucks... I just paid $25 for a usb sound card and everything works fine now. That was after spending 3hrs and $49.99 with HP support only for them to tell me it was a hardware problem and try to sell me a new computer.
I'm definately glad i bout the usb sound card.
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