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GLemm
Posts: 4
Member Since: ‎07-31-2012
Message 1 of 9 (744 Views)

TouchSmart 520-1020, Builtin Web cam does not work and cannot find driver for the web cam

TouchSmart 520-1020, Builtin Web cam does not work and cannot find driver for the web cam.  Running 64 bit Windows 7 Home Premium

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Paul_Tikkanen
Posts: 45,065
Member Since: ‎07-13-2010
Message 2 of 9 (735 Views)

Re: TouchSmart 520-1020, Builtin Web cam does not work and cannot find driver for the web cam

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Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 3 of 9 (735 Views)

Re: TouchSmart 520-1020, Builtin Web cam does not work and cannot find driver for the web cam

Hi,

Check the links below:

 

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** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
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ManjunathTech
Posts: 5,414
Member Since: ‎01-21-2012
Message 4 of 9 (729 Views)

Re: TouchSmart 520-1020, Builtin Web cam does not work and cannot find driver for the web cam

Hi

 

Please find the link given below might help you to resolve your issue.

 

Fixing Webcam Problems in Windows 7


Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
Honor Student
GLemm
Posts: 4
Member Since: ‎07-31-2012
Message 5 of 9 (709 Views)

Re: TouchSmart 520-1020, Builtin Web cam does not work and cannot find driver for the web cam

Have worked through all resolutions.  Still Webcam not in Device manager

Honor Student
GLemm
Posts: 4
Member Since: ‎07-31-2012
Message 6 of 9 (708 Views)

Re: TouchSmart 520-1020, Builtin Web cam does not work and cannot find driver for the web cam

No resolution Webcam not in Device manager

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Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 7 of 9 (705 Views)

Re: TouchSmart 520-1020, Builtin Web cam does not work and cannot find driver for the web cam

Check the link below and use the Microsoft  Fix it:

Hardware devices are not working or are not detected in Windows

 

When you will do this check again is in the device manager listed the webcam now or any device with the yellow exclemation mark.

 

** Say thanks by clicking the "Thumb up" icon which is on the left. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
Honor Student
GLemm
Posts: 4
Member Since: ‎07-31-2012
Message 8 of 9 (694 Views)

Re: TouchSmart 520-1020, Builtin Web cam does not work and cannot find driver for the web cam

Did not resolve problem.

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Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 9 of 9 (690 Views)

Re: TouchSmart 520-1020, Builtin Web cam does not work and cannot find driver for the web cam

[ Edited ]

It looks that you have a hardware problem. If this desktop is still under warranty please contact with HP.

How to do it? Check the link below and choose your country:
Contact HP Worldwide

 

If the warranty is not valid anymore then you may be interested in buying the external webcam.

Here you will find really good offers. Logitech products are this which I really recommend.

 

** Say thanks by clicking the "Thumb up" icon which is on the left. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
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