Posts: 1
Member Since: ‎07-09-2009
Message 1 of 6 (4,115 Views)

TouchSmart webcam problem help!

It seems that i mistakenly uninstalled HP TouchSmart webcam trying to get the thing to work with yahoo messenger. I used to be able to use the webcam in the touchsmart video but now I cant its not even an option, so first how can i get that back so I can make videos again? Do I need to re-install TouchSmart again? second how can i get the webcam to work with yahoo messenger? thanks in advance for the help. Steve
Distinguished Professor
Posts: 2,330
Member Since: ‎11-17-2008
Message 2 of 6 (4,098 Views)

Re: TouchSmart webcam problem help!

This is going to sound dumb, but I have to say it... diod you restart the computer? Webcams, in general, at least the ones I have used, have a tendancy to get locked up and seem to bounce back after you restart the PC and start a new sesion.


This may help...


This may help with Yahoo...


You may have already read these... just wanted to make sure the bases were covered before getting into more detailed troubleshooting.


... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.
PhD Student
Posts: 1,475
Member Since: ‎05-23-2009
Message 3 of 6 (3,438 Views)

Re: TouchSmart webcam problem help!

Uninstalling the webcam application is independent of the driver for your webcam which is supported natively by the Windows Operating System. You can go to Yahoo Messenger, Actions, More Actions to invite others to view your webcam.
PhD Student
Posts: 1,475
Member Since: ‎05-23-2009
Message 4 of 6 (3,412 Views)

Re: TouchSmart webcam problem help!

Do you have Windows Live Messenger installed on the system?


If so, try going into the Windows Live Messenger, Tools, Options, Sign In, and uncheck [ ] Automatically run Windows Live when I log on to Windows Post to the forum if it works after you reboot the system.

Posts: 1
Member Since: ‎04-20-2011
Message 5 of 6 (1,959 Views)

Re: Outsmart webcam problem help!

my touchsmart IQ500 series PC came a built in web cam.  it came with a vista operating system.  i upgraded to windows 7 and the webcam stopped working.  windows 7 does not recognize it.  WHAT CAN I DO?

Posts: 42
Member Since: ‎11-22-2010
Message 6 of 6 (1,942 Views)

Re: TouchSmart webcam problem help!

U may upset but hp webcam doesnot support yahoo supports msn and skype....but not just yahoo....

I work for hp touchsmart and i can try my level best to help you out..
what ever i post that would be my persnol opinion not HP's.
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