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Touchsmart 520-1050 Windows 8 touchscreen help!
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PhD Student
PC_Tester
Posts: 1,475
Member Since: ‎05-23-2009
Message 11 of 58 (1,720 Views)

Re: Touchsmart 520-1050 Windows 8 touchscreen help!

[ Edited ]

Folks, to get the touchscreen to work, all you need to do is Activate the Windows 8 OS, install all the optional, recommended, and important drivers from Windows Update, reboot, until it returns Your PC is up to date.

 

Note: The NextWindow Touch driver is already on Windows Update.

Honor Student
ap1376
Posts: 4
Member Since: ‎10-27-2012
Message 12 of 58 (1,716 Views)

Re: Touchsmart 520-1050 Windows 8 touchscreen help!

Obviously that was the first thing I tried and it didn't work
Tutor
Freshou
Posts: 10
Member Since: ‎10-28-2012
Message 13 of 58 (1,710 Views)

Re: Touchsmart 520-1050 Windows 8 touchscreen help!

PC_Tester you're wrong. Windows update doesn't have the Voltron drivers for my touchsmart 520-1018fr.
That's really frustrating, buying a new OS, own a 6 month old computer and not having things work normally....
Can any user put the drivers online ? Sorry to ask but I spent all my week end trying to make the touchscreen work...

Thank you !
PhD Student
PC_Tester
Posts: 1,475
Member Since: ‎05-23-2009
Message 14 of 58 (1,705 Views)

Re: Touchsmart 520-1050 Windows 8 touchscreen help!

Are you sure you did the following?

 

install all the optional, recommended, and important drivers from Windows Update, reboot, until it returns Your PC is up to date.

Tutor
Freshou
Posts: 10
Member Since: ‎10-28-2012
Message 15 of 58 (1,700 Views)

Re: Touchsmart 520-1050 Windows 8 touchscreen help!

Yes and Windows Update tells me that my computer is up to date and that there are no more updates available.... That's crazy !
PhD Student
PC_Tester
Posts: 1,475
Member Since: ‎05-23-2009
Message 16 of 58 (1,699 Views)

Re: Touchsmart 520-1050 Windows 8 touchscreen help!

Do you have any yellow bangs in Device Manager for the Touch Screen?

 

If you don't see any yellow bangs, it means all drivers are installed.

 

Have you activated your Windows 8 and rebooted?

Tutor
Freshou
Posts: 10
Member Since: ‎10-28-2012
Message 17 of 58 (1,698 Views)

Re: Touchsmart 520-1050 Windows 8 touchscreen help!

I don't have any yellow bangs in device manager. I activated windows 8 and even tried to test my old HDD with windows 7 to see if maybe its à hardware problem: the touchscreen is working on this version.

Thats the fourth time I make a clean install and nothing solve the issue.
Honor Student
ap1376
Posts: 4
Member Since: ‎10-27-2012
Message 18 of 58 (1,695 Views)

Re: Touchsmart 520-1050 Windows 8 touchscreen help!

Did you install the file I was talking about?

Tutor
Freshou
Posts: 10
Member Since: ‎10-28-2012
Message 19 of 58 (1,696 Views)

Re: Touchsmart 520-1050 Windows 8 touchscreen help!

Allright !! ! ! ! ! I found the solution guys, I just uninstalled the graphic card driver, the screen turned off and on.

I rebooted my computer and the system reinstalled the graphic drivers. Now it works ! 

 

A weird problem but soooooooooooooooooooooooooo happy the touchscreen is enabled !!!!

 

Thank you so much for your responces and your help !

 

If anyone have any question I'm here for you !

Top Student
MChpChampion
Posts: 6
Member Since: ‎09-25-2012
Message 20 of 58 (1,660 Views)

Re: Touchsmart 520-1050 Windows 8 touchscreen help!

Congrats to all who made it work!

 

 

I am selling my 520-1050.... because I gots me one of these: HP-ENVY-23-TouchSmart.jpg

 

 

I like the unit overall (I miss the blue ray though) I am ganking the keyboard from the old model as it is a better design in my opinion.  I am selling the old one to my brother-in-law so he won't care.  The edge to edge glass is an AMAZING feel and REALLY makes navigating Windows 8 a dream.  You HAVE to try one of these at your local computer retailer.  We had 6 of these on Friday for the Windows 8 launch and sold through all of them within 8 hours.

 

 

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