When i touch the screen it doesnt work!! (1668 Views)
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Student
iluvduelo
Posts: 1
Member Since: ‎02-03-2011
Message 1 of 2 (1,668 Views)

When i touch the screen it doesnt work!!

When i touch the screen it doesnt work. I tried updating the software and changing the options on the touchscreen config. What else can i do? Any one know what to do??

 Its an HP Touchsmart IQ504 Desktop. HELP!

Grad Student
Ben95111
Posts: 205
Member Since: ‎02-21-2009
Message 2 of 2 (1,636 Views)

Re: When i touch the screen it doesnt work!!

 


iluvduelo wrote:

When i touch the screen it doesnt work. I tried updating the software and changing the options on the touchscreen config. What else can i do? Any one know what to do??

 Its an HP Touchsmart IQ504 Desktop. HELP!


 

Reinstall the drivers from the HP Website and Recovery Manager.

Reset the options to factory default in the HP Touch screen Config.

 

If it doesn't work, either touch screen failure or software failure.

Perform a System Recovery, if it works after, it's a software problem.

Still doesn't work, hardware problem, contact HP.

I have more HP devices than you'd expect.
1 HP TouchPad 32 GB with Android
2 HP Touchsmarts (310-1000z and IQ527)
2 HP Printers (J6480 and J5750)
1 Laptop (HP DV6253CL)

Have at least some experience in each of those devices, and i'll do my best to help you.
Kudos if I helped!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation