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04-21-2012 01:16 PM
Hello to everyone. I am having a problem installing windows vista Home Premium x64 using the recovery disks order from HP and keep getting "windows setup could not configure windows to run on this computer's hardware".
Hp Touchsmart IQ506
Intel Core 2 Duo
Original HDD: Seagat 500GB SATA
Build ID: 83NAv6XrA5 (Recovery Disk sent by HP Build ID 83NAv6XrA3)
So my original HDD crash and I bought a new hard drive (WD Caviar Green 1TB). The recovery disks I created did not work so I order them from the HP website. I follow the system recovery instructions choose advanced options and selected "Reset the computer by erasing the entire drive and recreating the factory setup". Once that step is done it says that windows setup is going to finish the installation and I click the finish button and the computer restarts. Then a dos windows pops up showing mainly Build partition was successful and then a grey background with a animation of two folders transferring files. Then it restarts and I get the same animation which takes longer and finally windows setup starts with a progress bar on the bottom and once it gets 3/4 completed I get a pop windows saying "windows setup could not configure windows to run on this computer's hardware". I thought it might be the WD Hard Drive so I exchange it for a Seagate Barracuda 1TB but still the same problem. I will appreciate any help and thanks for reading my post.
04-25-2012 01:10 PM
I'm having the same problem and I've posted the issue on the appropriate forum. If I get the answer before you do, I'll pass on the solution. I read that it may be in the BIOS setting for the drive. Right now mine is set up for RAID. But someone says to change that to ACHI, or whatever the anacronym is.
04-25-2012 01:46 PM
04-26-2012 07:09 AM
OK. The guys here provided the solution for me. And it worked. I just don't understand how it did. Do a word search with my handle johnnygeneric and you'll find the posts over in the desktop computers section.
There is a "Cyberlink" fix. You download the file and burn the CD. You run this first before you run the recovery disks. When the program runs the screen is filled with an IKEA-like graphic that basically tells you to take the burned CD out and replace with the recovery disks. You reboot the computer and off you go with the normal recovery procedure. I just don't know how this fix works.
Like I mentioned in the post over there, I saw this soultion the very night I started have the problem. It just seemed so improbable at the time. But it worked!
04-26-2012 10:32 AM
08-31-2012 08:19 AM
I had the same problem with my HP TouchSmart IQ505 after replacing the hard drive. I've basically changed the drive configuration in the setup to IDE (drive emulates IDE interface). Not sure what affect that has on performance. Reocovery successful!!
12-16-2012 05:10 AM
After a Hard drive failure on my IQ524 Touchsmart I had to use the 3 disk recovery on the new Seagate 500GB replacement (not the same model as OEM). Same issues installing Vista x64.
I went to the BIOS and changed the SATA controller from AHCI to IDE and restarted. Got the expected BSOD from the partial install. Rebooted with the Recovery set and it installed perfectly using the complete wipe option.
Then to set the controller back to AHCI mode i used this guys procedure.
It worked perfectly. doing the 2 hours worth of updates as i type. GOOD LUCK to all