Question
Reply
 
Student
k3200
Posts: 1
Member Since: ‎12-03-2012
Message 1 of 4 (4,654 Views)

Wireless keyboard and mouse won't connect to hp envy touchsmart

Master's Graduate
ibfrenchy
Posts: 484
Member Since: ‎08-31-2009
Message 2 of 4 (4,590 Views)

Re: Wireless keyboard and mouse won't connect to hp envy touchsmart

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00006821&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_us...

 

syncronize them it should work.

press and hold the blue button on the bottom of the mouse and then keyboard...

 

make sure the plastic strip is removed from the batteries too.

 

good luck

bill

I'm a HP employee
Student
priofski
Posts: 1
Member Since: ‎09-12-2013
Message 3 of 4 (3,629 Views)

Re: Wireless keyboard and mouse won't connect to hp envy touchsmart

My wireless keyboard for HP Envy 20 stopped working this morning.  I cannot type one letter or number.  Not sure how to fix, re-set, etc.

Master's Graduate
ibfrenchy
Posts: 484
Member Since: ‎08-31-2009
Message 4 of 4 (3,621 Views)

Re: Wireless keyboard and mouse won't connect to hp envy touchsmart

same answer as above - use that document link.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00006821&cc=us&destPage=document&jumpid=reg_r10...

 

it will help you troubleshoot the issue.

bill

I'm a HP employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation