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Top Student
telkaify
Posts: 3
Member Since: ‎07-30-2011
Message 1 of 8 (9,443 Views)

how can i completely erase and reset a used hp touchsmart 300 1003 to my name

i purchased a touchsmart 300 1003 used from a friend and it has all main userin his name, and when i tried to change the computer name it was successful but the original user name itn the roots of the files still under my friends name

i've done a store display computer before but i forgot the steps

can anybody please show me how

thanks a lot

PhD Student
dianebrat
Posts: 895
Member Since: ‎02-03-2010
Message 2 of 8 (9,442 Views)

Re: how can i completely erase and reset a used hp touchsmart 300 1003 to my name

Make the Recovery discs and use those, or purchase them if you can no longer make them (they're under $30)

F11 at boot may or may not do it also depending on what was done to the machine previously

Top Student
telkaify
Posts: 3
Member Since: ‎07-30-2011
Message 3 of 8 (9,440 Views)

Re: how can i completely erase and reset a used hp touchsmart 300 1003 to my name

thanks

 

Top Student
telkaify
Posts: 3
Member Since: ‎07-30-2011
Message 4 of 8 (9,431 Views)

Re: how can i completely erase and reset a used hp touchsmart 300 1003 to my name

F11 at boot worked perfect
Thanks a lot that was awesome
PhD Student
dianebrat
Posts: 895
Member Since: ‎02-03-2010
Message 5 of 8 (9,430 Views)

Re: how can i completely erase and reset a used hp touchsmart 300 1003 to my name

Great, but remember to make those Recovery discs, you will need them some day in the future and will be very happy to have them.

Student
nevasalme
Posts: 1
Member Since: ‎04-19-2013
Message 6 of 8 (7,611 Views)

Re: how can i completely erase and reset a used hp touchsmart 300 1003 to my name

I purchased a hp touchscreen from the pawnshop how do I wipe it clean So it looks brand new Cuz I don't wanna have someone else's personal stuff on my computer
Professor
npw05001
Posts: 2,472
Member Since: ‎02-19-2013
Message 7 of 8 (7,547 Views)

Re: how can i completely erase and reset a used hp touchsmart 300 1003 to my name

Hello nevasalme,

 

I see that you are trying to clean the information off of your HP computer. I have some information that may help with your issue.

 

Here is a link to steps for running a system recovery on the computer. This will set the computer back to the factory state and remove all user information.

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Honor Student
dakeward
Posts: 2
Member Since: ‎05-30-2014
Message 8 of 8 (2,876 Views)

Re: how can i completely erase and reset a used hp touchsmart 300 1003 to my name

am trying to factory set my hp touchsmart 3001007. how do I do it?

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