Posts: 1
Member Since: ‎01-08-2014
Message 1 of 2 (137 Views)

volume not working on my PC

Hello! I seem to have two different issues with my brand new HP ENVY Touchsmart..


My CyberLink YouCam and the volume on my notebook just stopped working. It was working yesterday, and I haven't had this problem before. Please help!


Thanks in advance Smiley Happy


HP Support Agent
Posts: 10,528
Member Since: ‎09-02-2013
Message 2 of 2 (92 Views)

Re: volume not working on my PC

Hi Jessica89,


Welcome to the HP forum!



Thank you for your inquiry.  I will endeavor to do my best, to assist you.


I perceive that you are having an issue, with the sound and the Cyberlink You Cam software on your new computer. I am sending documentation on Webcam Troubleshooting (Windows 8) and No Sound from Speakers (Windows 8).  I hope this helps.  If you would like more help, please provide your exact model of computer and the operating system you are running. How Do I Find My Model Number or Product Number?

I work on behalf of HP
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