Question
Reply
 
Honor Student
gflo185
Posts: 2
Member Since: ‎02-16-2011
Message 1 of 2 (847 Views)

6500 Wireless is setup but won't print!

I have successfuly installed my wireless printer software, as well as successfully connected to wireless connection on wireless printer (HP Officejet 6500 Wireless), yet the document just sits in que and won't print...unless I connect a USB to printer and hardrive...why won't it print wirelessly? what step am I missing? Please help!

GeeZee Cakes
Intern
umarco
Posts: 22
Member Since: ‎02-16-2011
Message 2 of 2 (819 Views)

Re: 6500 Wireless is setup but won't print!

hi

try downloading from the hp.com website the hp print diagnostic utility. This tool helps find out whats causing the problem and will provide a suggested fix 

- hope my suggestions help you -

+++ SHARE SOME KUDOS +++
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation