02-16-2011 11:42 AM
I have successfuly installed my wireless printer software, as well as successfully connected to wireless connection on wireless printer (HP Officejet 6500 Wireless), yet the document just sits in que and won't print...unless I connect a USB to printer and hardrive...why won't it print wirelessly? what step am I missing? Please help!
02-18-2011 10:40 PM
try downloading from the hp.com website the hp print diagnostic utility. This tool helps find out whats causing the problem and will provide a suggested fix
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